4570 Ladson Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chasity F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 17, 2025
Teresa B
Rodney was very polite and knowledgeable. He called when he was on the way. My problem has been happening since December with my heater/AC unit. This is the 4th time someone has been out to look at my unit including the electrician that I had to find to make sure was not electrical problem. This 1st and 3rd time the repairman came, the fix only lasted for about 10 minutes, and I was told if it didn't work that I would have to purchase my own electric heaters. 2nd person was the electrician that could not find any problems with the breaker box, so that was a wasted trip. 3rd time someone came out, he placed 2 different parts on my heater to get it working for the winter time but never did anything about the AC. So far, this time, the unit has been working for over an hour. Hopefully what Rodney did has finally fixed the problem, especially now since we are getting into the hot weather season. Only thing I dislike about this, is the wait time in between getting appointments and finally being able to get things fixed. Thank you Rodney for your time spent today to track down the problem.
Customer service response - Thank you for your detailed feedback, Teresa! We're happy to hear Rodney was polite and knowledgeable, and we hope the issue is now resolved. We apologize for the previous inconveniences and appreciate your patience.
Sears Home Services on April 10, 2025
Samuel T
Was great friendly he new what he was doing
Customer service response - Thank you for your positive feedback, Samuel! We're delighted to hear that our technician was friendly and knowledgeable.
Sears Home Services on April 02, 2025
John S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 31, 2025
Patti H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 17, 2025
Dennis E
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 13, 2025
John W
Customer service response - Thank you so much for the 5-star rating, John! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on February 13, 2025
Magalis M
Excellent service from the technician, Mr. Shareef. I highly recommend him and the SEARS TEAM!!!!!!!!
Customer service response - Thank you for your positive feedback, Magalis! We're delighted to hear that Mr. Shareef provided excellent service and that you recommend our team.
Sears Home Services on February 09, 2025
Joe
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on February 03, 2025
Frank F
Service representative was courteous and thorough.
Customer service response - Thank you for your positive feedback, Frank! We're delighted to hear that our service representative was courteous and thorough.
Sears Home Services on January 21, 2025
