4570 Ladson Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Denise C
Detailed, informative, and personable.
Customer service response - Thank you for your kind words; we're thrilled to hear you had a positive experience with our service!
Sears Home Services on July 02, 2024
Chris S
Customer service response - A big thank you, Chris, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 30, 2024
Robert R
Bryan did an outstanding job. Within a short discussion about what happened, he knew exactly where to look and fix the problem. He is proof that AI is no match for a friendly, experienced technician.
Customer service response - We're thrilled to hear about your positive experience with Barry and his expertise. Thank you for highlighting the value of friendly and experienced technicians over AI.
Sears Home Services on June 27, 2024
Lynn H
Scott was great. Communicated what time he would arrive. Got right to the issue and fixed the problem. Great experience.
Customer service response - Thank you for highlighting Scott's punctuality and efficiency. We're thrilled to hear about your great experience with us!
Sears Home Services on June 27, 2024
Bryan K
he was friendly and fixed the job quickly and very professional
Customer service response - Thank you for your kind review! We're thrilled to hear you were satisfied with our quick and professional service.
Sears Home Services on June 26, 2024
Le S
He was courteous and informative, and I recommend him to anybody
Customer service response - Thank you for the positive feedback and recommendation! I'm delighted to hear you were satisfied with our service.
Sears Home Services on June 21, 2024
Joella C
First of all, he was on time very punctual, courteous, kind respectful was able to take care of the task at hand and I must say now I’m the proud owner of a brand new washing machine that is now function-able and it’s all thanks to this technician Shareef.
Customer service response - Thank you for the positive feedback; we're glad to hear Shareef provided you with a great service and your washing machine is functioning well!
Sears Home Services on June 20, 2024
H E
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 20, 2024
Celeste B
Respectful, personable and friendly. Technically skilled and knowledgeable. Most importantly he showed up when he said he would, despite the service center’s mistakes.
Customer service response - Thank you for recognizing our technician's professionalism and skills; we apologize for any inconvenience caused by our service center's mistakes. Your satisfaction is our top priority.
Sears Home Services on June 13, 2024
Greg A
Brandon was thorough and very knowledgeable. We clearly understood what he was doing and he explained to my family in a language we could understand. A very positive asset to your organization.
Customer service response - Thank you for recognizing Brandon's hard work and his ability to communicate clearly. We are proud to have him as a part of our team.
Sears Home Services on June 13, 2024
