205 W Blackstock Rd Ste C Reviews

Read reviews from customers who used our services at 205 W Blackstock Rd Ste C


Total reviews

263


Average Rating

4.1/5

October 06, 2024
Overall rating

Thanks for all, guys were well respectable

Joanne J,

Customer service response - Thank you for your positive feedback, Joanne! We're glad to hear our team was respectful and that you had a good experience.

Sears Home Services on 1728192971137

July 09, 2024
Overall rating

The technician was supposed come on July 3 and install the parts I paid for in June and no one has called or come to my home to install the parts that are here. My rescheduled tech who was my 1st original technician came today and was so nice and took great care of the dryer. Thank you!!

Faye S,

Customer service response - Thank you for taking the time to bring this to our attention, Faye. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.

Sears Home Services on 1720497554951

April 05, 2022
Overall rating

tonya H,

Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on 1649194978040

January 31, 2016
Overall rating

We have had a Sears contract now on our heat pump for 37 years and would not consider doing anything else. The service man is always professional and explains what he has done and why. I would like to have a more specific appointment time other than "sometime between 8 and 5". We sat here all day and had to run out for a short period and missed him. Had to make another appointment sometime between "8 and 5".

Carolyn M,

August 05, 2016
Overall rating

Samsung Refrigerator/Ice Maker Freezing Up and Leaking - Technician was very thorough, explaining each step he was reviewing to determine the possible issue. He found a significant crack in the ice tray (dispenser) that may be causing the stored ice to melt thus causing the leak. However the freezing up was a known problem with Samsung and unfortunately not repairable. We approved the purchase of a new ice tray, received and installed. This did not fix the leaking. After 3 different technicians have not been able to fix the problems, we have decided the only way to fix, is to buy a new (not Samsung) refrigerator.

Deborah L,

April 08, 2017
Overall rating

Very good service......on time and a fair price. Repairman very courteous and helpful.

Sharon P,

April 11, 2017
Overall rating

Overall satisfied. The technician was fantastic. He was super nice to my wife who was home when he got there. Took extra good care of us and explained everything in detail. The only issue we continue to have with the warranty service is the amount of time it takes to get service. Our grass was way over due to be cut but we couldn't. Fix the time issue and things will be great for all.

Zack W,

May 02, 2017
Overall rating

The repair happened in one day, which is very commendable. The communication was not very good, in that, the refrigerator that was being repaired was at a tenant house and I had given the repair people my cell phone to call me when they headed my way, it never happened. I finally got in touch with the service company, they texted the tech and told him to call me when he came my way. An hour later I contacted the tenants and they said the dude had already come and fixed the refrigerator and left. The refrigerator is fixed and operating well, but lousy coms.

David L,

May 18, 2017
Overall rating

Colleen F,

Customer service response - Hi Colleen! Thank you for taking the time to review your experience. We appreciate any and all feedback. We are glad that you had a positive experience. Thank you for choosing Sears.

Sears Home Services on 1513252800000

July 31, 2017
Overall rating

Jeanette S,

Customer service response - Hi there Jeanette! We are glad to hear that you had a positive service experience. Thank you for your review. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1513252800000

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