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205 W Blackstock Rd Ste C Reviews
Read reviews from customers who used our services at 205 W Blackstock Rd Ste C
Total reviews
263
Average Rating
4.1/5
We have had a Sears contract now on our heat pump for 37 years and would not consider doing anything else. The service man is always professional and explains what he has done and why. I would like to have a more specific appointment time other than "sometime between 8 and 5". We sat here all day and had to run out for a short period and missed him. Had to make another appointment sometime between "8 and 5".
Carolyn M,
Samsung Refrigerator/Ice Maker Freezing Up and Leaking - Technician was very thorough, explaining each step he was reviewing to determine the possible issue. He found a significant crack in the ice tray (dispenser) that may be causing the stored ice to melt thus causing the leak. However the freezing up was a known problem with Samsung and unfortunately not repairable. We approved the purchase of a new ice tray, received and installed. This did not fix the leaking. After 3 different technicians have not been able to fix the problems, we have decided the only way to fix, is to buy a new (not Samsung) refrigerator.
Deborah L,
Very good service......on time and a fair price. Repairman very courteous and helpful.
Sharon P,
Overall satisfied. The technician was fantastic. He was super nice to my wife who was home when he got there. Took extra good care of us and explained everything in detail. The only issue we continue to have with the warranty service is the amount of time it takes to get service. Our grass was way over due to be cut but we couldn't. Fix the time issue and things will be great for all.
Zack W,
The repair happened in one day, which is very commendable. The communication was not very good, in that, the refrigerator that was being repaired was at a tenant house and I had given the repair people my cell phone to call me when they headed my way, it never happened. I finally got in touch with the service company, they texted the tech and told him to call me when he came my way. An hour later I contacted the tenants and they said the dude had already come and fixed the refrigerator and left. The refrigerator is fixed and operating well, but lousy coms.
David L,
Colleen F,
Customer service response - Hi Colleen! Thank you for taking the time to review your experience. We appreciate any and all feedback. We are glad that you had a positive experience. Thank you for choosing Sears.
Sears Home Services on 1513252800000
Jeanette S,
Customer service response - Hi there Jeanette! We are glad to hear that you had a positive service experience. Thank you for your review. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1513252800000
Work was done right away and it's great. Service person was very good.
Gerald K,
Charles L,
On time, performed needed work, pleasant.
Robert D,
Customer service response - Thank you so much for your kind words, Martin. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Sears Home Services on 1607947200000
