7801 Rivers Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Elizabeth T
My Sears experience has been extremely positive and learn so much from the tech, Bryan is the best with a ton of experience and highly recommend him! My machines needed TLC it was worth it! Pics from my dryer cleaning. Job well Done!!
Customer service response - Thank you for your positive feedback, Elizabeth! We're thrilled to hear that Bryan provided you with valuable insights and excellent service for your machines.
Sears Home Services on May 15, 2025
Walter R
Tech made contact in route and arrived as scheduled. Quickly assessed the issue with dryer but didn't have part on truck. Returning to complete repair. A bit pricy @ $299 labor fee plus a part priced at three times the retail price ... but being the only game in town let's that happen.
Customer service response - Thank you for your feedback, Walter! We're glad to hear that our technician was prompt and efficient, and we appreciate your understanding regarding the pricing.
Sears Home Services on May 12, 2025
Annalyn P
Service was great! My technician was very knowledgeable and was able to address the issues and make recommendations to ensure we’re taking care of our dryer.
Customer service response - Thank you for your positive feedback, Annalyn! We're happy to hear that our technician provided knowledgeable service and helpful recommendations for your dryer.
Sears Home Services on May 09, 2025
Keena P
Technician was friendly and communicated well
Customer service response - Thank you for your positive feedback, Keena! We're glad to hear that our technician provided you with friendly and clear communication.
Sears Home Services on May 04, 2025
Ellen S
Brilliant down-to-earth totally wonderful
Customer service response - Thank you for your positive feedback, Ellen! We're delighted to hear that you had a wonderful experience with our service.
Sears Home Services on May 01, 2025
Charles F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 01, 2025
LaShauna P
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 01, 2025
Nijah M
Very likely to recommend!
Customer service response - Thank you for your positive feedback, Nijah! We're happy to hear that you're likely to recommend our service.
Sears Home Services on April 22, 2025
Preston R
Dryer Fixed within minutes very professional tech very likely to recommend
Customer service response - Thank you for your positive feedback, Preston! We're glad to hear that our technician provided you with quick and professional service.
Sears Home Services on April 20, 2025
Eric S
Bryan was fast, efficient, and informative! We appreciate his expertise and knowledge as he gave us valuable insights on our dryer, duct, and air flow! We were very pleased with Bryan and his passion for educating the customer.
Customer service response - Thank you for your positive feedback, Eric! We're glad to hear that Bryan provided you with fast, efficient, and informative service, and that you appreciated his expertise and passion for customer education.
Sears Home Services on April 20, 2025