7801 Rivers Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
LaShauna P
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 01, 2025
Nijah M
Very likely to recommend!
Customer service response - Thank you for your positive feedback, Nijah! We're happy to hear that you're likely to recommend our service.
Sears Home Services on April 22, 2025
Preston R
Dryer Fixed within minutes very professional tech very likely to recommend
Customer service response - Thank you for your positive feedback, Preston! We're glad to hear that our technician provided you with quick and professional service.
Sears Home Services on April 20, 2025
Eric S
Bryan was fast, efficient, and informative! We appreciate his expertise and knowledge as he gave us valuable insights on our dryer, duct, and air flow! We were very pleased with Bryan and his passion for educating the customer.
Customer service response - Thank you for your positive feedback, Eric! We're glad to hear that Bryan provided you with fast, efficient, and informative service, and that you appreciated his expertise and passion for customer education.
Sears Home Services on April 20, 2025
Sancita J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 14, 2025
Craig J
Very knowledgeable and precise!!
Customer service response - Thank you for your positive feedback, Craig! We're pleased to hear about your experience with our knowledgeable and precise service.
Sears Home Services on April 01, 2025
julie P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 26, 2025
Donald P
The technician David was outstanding and here’s hoping it works in 12 hours. Per your service company they need to be disbanded sent home and replaced with people that speak English and have a sense of caring. All they do is read a Script but don’t listen to the customers. Your AI program is embarrassing when I attempted to discuss the contract which was never resolved. Hire more techs as well before you have none
Customer service response - Thank you for your feedback, Donald! We're glad to hear that David provided outstanding service, and we apologize for the issues you encountered with our service company and AI program.
Sears Home Services on January 26, 2025
Rachel V
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 21, 2025
Pam H
Tech was awesome courteous, knowledgeable and efficient
Customer service response - Thank you for your positive feedback, Pam! We're delighted to hear that our technician provided you with courteous, knowledgeable, and efficient service.
Sears Home Services on January 19, 2025