5101 Ashley Phosphate Rd S136 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lauren M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 02, 2024
Vivian L
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 30, 2024
Deborah H
Very nice, very knowledgeable and friendly. Got the project completed and explained what he did! Thank you!
Customer service response - We're thrilled to hear you had a fantastic experience with our knowledgeable and friendly team. Thank you for your kind words and for choosing our service!
Sears Home Services on July 19, 2024
Ada K
Customer service response - A big thank you, Ada, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 09, 2024
Sonya B
The technician was great & got my washer fixed in no time. Highly recommend Sears/Cinch!
Customer service response - We're thrilled to hear about your positive experience with our technician and appreciate your recommendation! Thank left-align:center;you for choosing Sears/Cinch for your appliance repair needs.
Sears Home Services on July 08, 2024
Cathe F
Explain information about the dryer and what needs to be done.
Customer service response - We appreciate you pointing out the need for more detailed explanations regarding the dryer repairs. We'll work on providing clearer information in the future.
Sears Home Services on July 03, 2024
willsiii2866
Customer service response - Thank you so much for the fantastic 5-star rating ! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 30, 2024
Leigh B
Repair man, James, was wonderful. Very efficient, explained everything clearly and left everything neat and clean. My only complaint is similar to another poster. Sears canceled my original repair appointment without even notifying me. Trying to reach someone to find out what happened was ridiculous since everything is automated and impossible to actually reach out to a real person. Finally had to use live chat and they rescheduled my appointment. Very poor customer service by the system.
Customer service response - We apologize for the inconvenience caused by the cancellation and understand your frustration with reaching our customer service. Thank you for acknowledging James's excellent work and for sharing your experience.
Sears Home Services on June 30, 2024
Brenda W
He was a great repairman. He's the kind of person you want working for you.
Customer service response - Thank you for your positive feedback! We're proud to have him on our team.
Sears Home Services on June 20, 2024
Scott B
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 19, 2024
