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814 Highway 1 South Reviews
Read reviews from customers who used our services at 814 Highway 1 South
Total reviews
46
Average Rating
4.3/5
Very prompt and courteous. Identified inferior pump prior to its installation, saving time and grief.
Alvan T,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was prompt and courteous and was able to identify the issue with the pump before installation, saving you time and hassle. We appreciate your feedback!
Sears Home Services on 1706494113554
Prompt and quick to replace ice maker
Karen S,
Customer service response - Thank you for taking the time to leave a review about Sears Appliance Repair. We appreciate your feedback and are glad to hear that you found our service prompt and quick when replacing your ice maker.
Sears Home Services on 1707443842296
Lisa B,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707174593921
Marlin provided excellent service. He worked diligently to ensure the repair was completed.
Yvette T,
Customer service response - Thank you for taking the time to leave a review and sharing your positive experience with Marlin's excellent service. We appreciate your kind words and are glad to hear that he worked diligently to complete the repair. Thank you for choosing Sears Appliance Repair.
Sears Home Services on 1707364956131
Lakeysha F,
Randy was great. Customer service Friendly
Donald W,
Polite and informative, 5 stars
Greg M,
Ellison was very courteous and methodical--he tested various components and even solicited advice from other techs before arriving at a conclusion- in the end our freezer was repaired
brian A,
I called yesterday (10/22). Service was scheduled through an automated system. Someone was supposed to come by between 1 and 5 pm today (10/23). As I am typing the review, it is now 5:29 pm. No one has come, and no one has called to reschedule. I was told the cost would be $129 for a diagnostic test/call. No problem. I hope that no one else needs an appliance repaired near Lugoff, SC. If so, please try another company. I am so disappointed 😞 Yes, I read the reviews- the good and bad ones. But, I still gave them the benefit of the doubt. Don't make the same mistake that I did.
LaShaune S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1761267689085
My washing machine mas misdiagnosed for an issue 3 times. It took 4 visits for them to get it working and then it only worked for just a very few weeks. They only serviced my area 1 time per week and I live in a big city. I was without a washing machine for a month. I called Maytag and told them my problem. They sent another repair person free of charge and they properly diagnosed right away. I paid Sears over 400 bucks and they would not stand behind their work.
steve T,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1754879309506
