1125 Highway 9 Bypass Reviews

I would say that the tech that came to my house had no clue what He was doing. Even tho he was professional he might have took me for a fool. Prior to calling I took out the dishwasher myself and used the multimeter to see if there were any issues with components and I couldn’t find anything. He also couldn’t find anything but there was something wrong with the dishwasher and I told him to go back and figure it out because I wouldn’t call the “expert” if there was nothing wrong with my dishwasher. He then called me back and said that it was the motherboard and he was trying to charge me 600+ and sell me on the warranty. I believe it could have been just one of those “well lets tell him to replace the most expensive component” deals because he called within minutes after I told him to go back and diagnose the dishwasher properly. I don’t even know if he even took the dishwasher out to see if there were problems under the dishwasher with the pumps. It was a complete waste of 130$ for him to come out. Would not recommend if they aren’t even going to give it a proper diagnosis.

No telling when tech will show up at your house

Very poor service, I scheduled an appointment and they gave me a 8-5 window and the repairman calls me at 5:10 telling me he will be at my house in an hour r u serious about me giving you a rating

If I could give zero Stars I would. The technician never showed up. I gave him instructions when they texted me this morning to contact me, Dean Berman, from the directory. He contacted somebody else, Tabitha Berman, who is not able to do that. I tried texting them back and forth multiple times giving them instructions again, zero response. I messaged the Sears text number back, no response. I called the phone number that I had for Sears, got an AI agent, wasn't able to help fix the situation. I called a representative phone number, they said that they closed the work order and I had to contact my home warranty to get it rescheduled. I am absolutely livid with the way this situation was handled. Very unhappy, very unprofessional, and the fact that the technician wasn't able to respond back or didn't at all, absolutely unacceptable. Will be filing a complaint.

2 1/2 months to fix furnace. Appointments spread out over 1-4 weeks. Loyal customer for 15 years. Outlet refund not handled quickly. It seems you all don’t care about the customers.

Technician never came out