1125 Highway 9 Bypass Reviews
Read reviews from customers who used our services at 1125 Highway 9 Bypass
Total reviews
100
Average Rating
4.5/5
Carlos was nothing short of amazing. He was very responsive and helpful with my mom. The dryer is pretty up to date and a lot of tech for my parents. But he was able to come the next day and replace the element and give my mom some advice.
Baylee B,
Rodger C....Cleaned out the debris...and told me what's going on...very good job!!!
Michael R,
I always like the services of A&E service and Rodger was professional, friendly and polite
Jerry M,
Prompt, professional, and same day service from time of call-in.
Matthew K,
Roger was professional annd punctual. He explained the issue with my washer to me.
Christine B,
Customer service response - Thank you for your feedback, Christine. We're glad to hear Roger was professional and punctual, and provided a clear explanation of the issue with your washer.
Sears Home Services on 1783947091021
The technician was great -- long way for repair
Cindy J,
Customer service response - Thank you for your review, Cindy! We're glad to hear the technician was great, and we appreciate your patience with the repair process.
Sears Home Services on 1769746667846
Jennifer H,
Robert was very nice but he sidnt seem to know he was coming for my microwave and not my oven. I sent you ALL the info about the microwave and was even told that if they can get the parts the date may be changed because the repairman will bring it. When he got here and researched it, its no longer available so my warranty company will be in touch. YOU SHOULD HAVE KNOWN THIS BEFORE COMING
Sherry R,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1773964163739
The technician told LG that my model and serial number didn’t match the work order so they said they were going to cancel the request. I had to send them pictures pricing him wrong but this delayed any further action by another week of no laundry! Very wreaess and unfortunate because I have to go buy a new one now. He also told us it could not be repaired and now LG says it can be repaired so yet another delay. LG now wants to order parts and try a repair. We bought new one because we can’t keep waiting in incompetence on both sides. We want a refund now but because the technician told LG it can be repaired and he told us he cannot repair it we are now stuck with another long delay with another person to come out and verify then order parts that I’m told are on back order then schedule for a potential repair. Terrible!
Cynthia M,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1776650571178
Did not do his job came in snap the part in and broke the washer and just walked out, so now no washer and no money
Amanda N,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1772756001445