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700 Haywood Rd Reviews
Read reviews from customers who used our services at 700 Haywood Rd
Total reviews
174
Average Rating
4.2/5
Steve S,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1750835686572
The man who came today did a good job, but it was a long time coming. We put in the request on December 30. On January 20 someone came to diagnose the problem and order a part. For the next two months we had service dates scheduled and cancelled by Sears. Finally today, March 31, he arrived and did the work.
Carmelita W,
Customer service response - Thank you for your patience, Carmelita. We're glad to hear the repair was completed, but apologize for the delays you experienced.
Sears Home Services on 1743554535853
Amanda T,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1738884368456
Janna V,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1738038677750
It was very thorough on his inspection of my system. He explained clearly why it wasn’t working and how it wasn’t the AC problem. He just didn’t give me no reference on who would be able to fix my problem.
Gregory M,
Customer service response - Thank you for your feedback, Gregory. We're glad to hear the inspection was thorough, and we apologize for not providing a referral. Please contact us directly, and we'll do our best to assist you further.
Sears Home Services on 1730689221359
Elma M,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1724565199856
The Technician: Rodney, was GREAT, EFFICIENT, KNOWLEDGEABLE, FRIENDLY!!! ON THE MARK!!! ON TIME... BUT THE SCHEDULING PART IS SEPARATE - THAT PART IS AWFUL!!! IF YOU DONT MIND CONSTANT CHANGES - I'TS TOLERABLE: SCHEDULING CHANGE NOTIFICATIONS - NO HUMAN VOICE, JUST MESSAGES... NO DISAGREEMENT AVAILABLE, TO CUSTOMER! NOT THIS ONE, ANYWAY...
Jo T,
Customer service response - Thank you for highlighting Rodney's professionalism and efficiency, and we apologize for the issues you faced with our scheduling system. We're working on improving this aspect for a better customer experience.
Sears Home Services on 1723001736204
Tony V,
My machine is not fixed yet, I've been waiting sense December 2024 it's still not working, until it's working I can't give anyone a star. I'm waiting for someone to come today for service. Yesterday appointment was canceled, I hope they don't continue during that. .my address is 1011 west butler rd. Apt 302 Greenville SC 29607 thank you.
Jessie D,
Customer service response - We apologize for the ongoing delays and inconvenience, Jessie. We appreciate your patience and hope today's service resolves the issue.
Sears Home Services on 1746768605602
I have no issues with the technician who arrive to service my samsung washer. He was great (Nico)! My issue is the part that was ordered, from Amazon no less, I was charged $164. However, that part, which I looked up on Amazon, was only $12.99!. That is $151 less then what I was actually charged! I understand markup BUT, $164 for a $12.99 part is highway robbery and is really taking advantage of people!
Cathryn K,
Customer service response - We're glad Nico provided great service, Cathryn. We apologize for the pricing concern and appreciate your feedback on the part cost.
Sears Home Services on 1746688060844
