1 Kmart Plaza Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lizzi L
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 30, 2024
Joy L
The service technician, Rafael was very nice and efficient. He fixed our dishwasher fairly quickly.
Customer service response - Thank you, Joy, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on January 22, 2024
Beverly W
Daniel clearly explained to me what the problem was and fixed it. He was so professional and courteous .
Customer service response - Thank you for your review! We appreciate your kind words about Daniel's professionalism and courteousness while fixing the problem. Your satisfaction is our priority.
Sears Home Services on February 09, 2024
Vickie M
Aj H
Bryan C
Very efficient and kind.
Deborah K
Completed work, professional working in tough to reach bottom freezer section
Customer service response - Hi Deborah, we appreciate you taking the time to leave us a rating. We hope we can serve you again with Sears Appliance Repair in the future. Thanks!
Sears Home Services on January 16, 2024
James
This service tech was great,
Customer service response - Thank you for your review, James! We're glad to hear that you found the service tech great.
Sears Home Services on May 27, 2025
Sherri S
Seemed like alot to pay for such an easy repair , didn't need any parts.
Customer service response - Thank you for your feedback, Sherri. We appreciate your input and will consider it as we strive to improve our services.
Sears Home Services on November 13, 2024
E J
They didn't do anything but tell us to change our air filters. The air is still not working.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 07, 2024
