2011 Hoffmeyer Rd Reviews
Read reviews from customers who used our services at 2011 Hoffmeyer Rd
Total reviews
196
Average Rating
4.4/5
Eric was awesome, showed up, stayed late, fixed the problem.
David H,
Customer service response - Thank you for your review, David! We're glad to hear Eric was dedicated and resolved the issue for you.
Sears Home Services on 1773015659505
The technician was very knowledgeable and courteous. Job we'll done.👍
Mary B,
Customer service response - Thank you for your review, Mary! We're glad to hear our technician was knowledgeable and courteous, and that the job was well done.
Sears Home Services on 1769746667835
He was quick. Went through his checklist and fixed our leak in refrigerator. Very pleased.
Kimberly E,
Customer service response - Thank you for your review, Kimberly! We're glad to hear our technician was quick and thorough in fixing your refrigerator leak.
Sears Home Services on 1769746667817
Kim was very professional got the work done in a timely fashion arrived on time and was able to solve my problem. I gave him five stars because he covered all the bases. At the end of the survey, you’re asking me questions about how much I paid. I have American home shield so I don’t know.
Jannette H,
Customer service response - Thank you for your review, Jannette! We're glad to hear Kim was professional, timely, and solved your problem. We appreciate your feedback about the survey questions.
Sears Home Services on 1768181417943
It’s not drying the clothes.
Terry A,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767318820121
Marcus, introduced himself, asked me what the dryer was doing, went back to get his tools, we chatted a bit and 30 minutes later, I was back to drying clothes. Highly recommended and so appreciative.
Andre G,
Customer service response - Thank you for your review, Andre! We're glad to hear Marcus was efficient and personable, and that you're back to drying clothes. We appreciate your recommendation!
Sears Home Services on 1767059139527
Mr. Kim was curious and professional. This has been a nightmare. The wrong part has been sent 3 times. AI RESPONDING to my issue has been the same ... nothing. They don't understand and their it no contact with a live person. I am requesting my dryer to be repaired. I have been experiencing this since January .
Rosebud,
Customer service response - Thank you for your review! We're glad to hear Mr. Kim was courteous and professional.
Sears Home Services on 1766022767107
He was very professional.
Carmen H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1765769119782
Joseph W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764130102182
This fellow is a very well informed, patient, and polite man. I wish everyone could get a technician like him.
Patrick S,
Customer service response - Thank you for your review, Patrick! We're glad to hear our technician was well-informed, patient, and polite, and we appreciate your kind words.
Sears Home Services on 1762390129796