Appointment Lookup
802-552-4364
2011 Hoffmeyer Rd Reviews
Read reviews from customers who used our services at 2011 Hoffmeyer Rd
Total reviews
196
Average Rating
4.4/5
He was Very Professional
Valerie E,
Tadrick B,
Marcus.F Greeted Me With Thanks For Choosing SEARS HOME PROTECTION He Was Very Friendly Kind And Very Respectful He Did All The Requirements To Repair Our Samsung SBS Refrigerator. But The Part Received Was Defective. I Called SEARS HOME PROTECTION TEAM And Was Scheduled For Repair Within 24 Hours. We'll Within Any Turn A Round Service Time. Highly Recommend Marcus.F And Definitely SEARS HOME PROTECTION TEAM FOR ALL YOUR APPLIANCE AND HVAC SYSTEM NEEDS.
NMTTNSTGDBD A,
Kim was prompt, courteous, very knowledgeable, and efficient. He quickly diagnosed and fixed the issue, and then clearly explained everything. Very professional.
jerry G,
Lindberg T,
Jeremiah F,
The Techs were very nice and helpful. In the future please notify the customer when the appointments are canceled. The customer will understand short staff if notified. Canceling appointments over 4 times is too much.
Frankie,
Customer service response - Thank you for your feedback, Frankie. We apologize for the inconvenience with the appointment cancellations and appreciate your understanding; we'll work on improving our communication.
Sears Home Services on 1775666597091
Aurelia S,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1762131601651
Curtis C,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1752458084213
The tech (Ben was very polite and efficient) he alone would get a 5 but the process. He didn't get to my house until 5:00pm. All day waiting is unsat. The process let us down.
Charlie W,
Customer service response - We're glad to hear Ben was polite and efficient, Charlie. We apologize for the delay and appreciate your feedback as we work to improve our scheduling process.
Sears Home Services on 1737076476178
