2011 Hoffmeyer Rd Reviews

Read reviews from customers who used our services at 2011 Hoffmeyer Rd


Total reviews

189


Average Rating

4.5/5

September 03, 2024
Overall rating

He did every thing he could to make sure the unit is working properly. Very great guy

Robin M,

Customer service response - Thank you for your positive feedback, Robin! We're delighted to hear that our technician went above and beyond to ensure your unit is working properly.

Sears Home Services on 1725420005697

September 02, 2024
Overall rating

margot C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1725276757499

August 13, 2024
Overall rating

David was helpful, polite and knowledgeable. Thanks.

Barbara A,

Customer service response - Thank you for your kind words about David; we're thrilled to hear he provided such excellent service. We appreciate you taking the time to share your experience.

Sears Home Services on 1723604029025

August 12, 2024
Overall rating

Cheryl C,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1723517983542

August 07, 2024
Overall rating

Prompt,courteous and knowledgeable.

Lamias M,

Customer service response - Thank you for your positive feedback! We're thrilled to hear about your satisfactory experience with our service.

Sears Home Services on 1723083623960

August 04, 2024
Overall rating

My Technician, Harvey installed the parts that were ordered for my Maytag Washer but my washer still is not working properly. He wrote recommendation to Lowes Extended Warranty contact that it was uneconomical to repair/ transmission not working properly. He was professional and courteous. I have filed a claim and waiting now on decision from Lowes Extended Warranty contact.

Margaret W,

Customer service response - We're sorry to hear your Maytag Washer is still facing issues despite Harvey's professionalism and efforts. Thank you for your patience and for sharing your experience as we await the resolution from Lowes Extended Warranty.

Sears Home Services on 1722769630326

September 03, 2024
Overall rating

This is a review for Steve - my technician. He was awesome! I’d totally recommend him! He rocked

L W,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1722417807719

July 15, 2024
Overall rating

He didn't give up with repair. He was persistent until he was finished. Unlike the first guy that came

bangie B,

Customer service response - Thank you for your feedback! We pride ourselves on our persistence and dedication, and we're glad that was reflected in your service experience.

Sears Home Services on 1721034005012

July 14, 2024
Overall rating

Mitch H,

Customer service response - A big thank you, Mitch, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1721049529910

July 11, 2024
Overall rating

Technician was fine . Just the agitation getting an appointment scheduled. May I have someone in management get in contact with me . The automated call center sucks ..

Paul T,

Customer service response - We apologize for the inconvenience caused by our scheduling process and automated system. A management team member will contact you promptly to address your concerns. Thank PROJECT

Sears Home Services on 1720748474410

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