2011 Hoffmeyer Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stephany M
He was well knowledgeable and understood that the item had a defect, well I thought the issue was going to get fix but now I have a second repair guy who never saw the device and I'm stuck with a month away third appointment...Ughhhh
Customer service response - Thank you for your review, Stephany! We're pleased to hear our technician was knowledgeable and identified the defect in your item.
Sears Home Services on January 30, 2025
Sheila
Very pleasant and quick service.
Customer service response - Thank you for your review, Sheila! We're happy to hear you received pleasant and quick service.
Sears Home Services on January 23, 2025
Rebecca E
Technician was friendly, polite and provided information needed for me to decide what to do.
Customer service response - Thank you for your review, Rebecca! We're glad to hear our technician was friendly and helpful in providing the information you needed.
Sears Home Services on January 12, 2025
ronald G
Courteous, knowledgeable,professional Thorough,respectful I want a technician like Stephen every time. He took his time through roughly 9 cycles and took the time to explain to me and the guest living in the home the best way to operate the unit and the not to do’s with a light duty all in one washer and dryer. AMAZING TECHNICIAN
Customer service response - Thank you for your detailed review, Ronald! We're thrilled to hear that Stephen provided such thorough and professional service, and we're glad he could offer valuable guidance on your washer and dryer.
Sears Home Services on January 05, 2025
Chris K
Addressed the issue quickly. Thanks!
Customer service response - Thank you for your review, Chris! We're glad to hear the issue was addressed quickly.
Sears Home Services on November 26, 2024
Shea E
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 26, 2024
Phyllis B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 23, 2024
beverly E
The technician Steve was very good, explained everything about the parts showed me the problem ,replaced the parts .He should be 5 star technician,if not already. He was very polite & explained the problem very well. Thank u kindly .Well appreciated Mr. Steve .
Customer service response - Thank you for your wonderful review, Beverly! We're thrilled to hear that Steve provided excellent service and clear explanations.
Sears Home Services on November 21, 2024
Bennie T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 12, 2024
Steve O
Our technician was very polite and attentive to our problem. We honest didn’t remember when we purchased an our refrigerator but our tech quickly found out our purchase date and that everything including parts and Labor was covered.
Customer service response - Thank you for your review, Steve! We're pleased to hear our technician was polite and attentive, and that they could assist with your refrigerator's warranty details.
Sears Home Services on November 11, 2024
