2011 Hoffmeyer Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (116 reviews)

Debbie B

September 03, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 03, 2024

Robin M

September 03, 2024

He did every thing he could to make sure the unit is working properly. Very great guy

Source: Google

Customer service response - Thank you for your positive feedback, Robin! We're delighted to hear that our technician went above and beyond to ensure your unit is working properly.

Sears Home Services on September 03, 2024

margot C

September 02, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 02, 2024

Barbara A

August 13, 2024

David was helpful, polite and knowledgeable. Thanks.

Source: Google

Customer service response - Thank you for your kind words about David; we're thrilled to hear he provided such excellent service. We appreciate you taking the time to share your experience.

Sears Home Services on August 13, 2024

Cheryl C

August 12, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 12, 2024

Lamias M

August 07, 2024

Prompt,courteous and knowledgeable.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear about your satisfactory experience with our service.

Sears Home Services on August 07, 2024

Margaret W

August 04, 2024

My Technician, Harvey installed the parts that were ordered for my Maytag Washer but my washer still is not working properly. He wrote recommendation to Lowes Extended Warranty contact that it was uneconomical to repair/ transmission not working properly. He was professional and courteous. I have filed a claim and waiting now on decision from Lowes Extended Warranty contact.

Source: Google

Customer service response - We're sorry to hear your Maytag Washer is still facing issues despite Harvey's professionalism and efforts. Thank you for your patience and for sharing your experience as we await the resolution from Lowes Extended Warranty.

Sears Home Services on August 04, 2024

L W

September 03, 2024

This is a review for Steve - my technician. He was awesome! I’d totally recommend him! He rocked

Source: Google

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on July 31, 2024

bangie B

July 15, 2024

He didn't give up with repair. He was persistent until he was finished. Unlike the first guy that came

Source: Google

Customer service response - Thank you for your feedback! We pride ourselves on our persistence and dedication, and we're glad that was reflected in your service experience.

Sears Home Services on July 15, 2024

Mitch H

July 14, 2024
Source: Google

Customer service response - A big thank you, Mitch, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 15, 2024

Average Rating: 4.3/5 (116 reviews)
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