Appointment Lookup
802-552-4364
2011 Hoffmeyer Rd Reviews
Read reviews from customers who used our services at 2011 Hoffmeyer Rd
Total reviews
196
Average Rating
4.4/5
David was helpful, polite and knowledgeable. Thanks.
Barbara A,
Customer service response - Thank you for your kind words about David; we're thrilled to hear he provided such excellent service. We appreciate you taking the time to share your experience.
Sears Home Services on 1723604029025
Cheryl C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1723517983542
Prompt,courteous and knowledgeable.
Lamias M,
Customer service response - Thank you for your positive feedback! We're thrilled to hear about your satisfactory experience with our service.
Sears Home Services on 1723083623960
My Technician, Harvey installed the parts that were ordered for my Maytag Washer but my washer still is not working properly. He wrote recommendation to Lowes Extended Warranty contact that it was uneconomical to repair/ transmission not working properly. He was professional and courteous. I have filed a claim and waiting now on decision from Lowes Extended Warranty contact.
Margaret W,
Customer service response - We're sorry to hear your Maytag Washer is still facing issues despite Harvey's professionalism and efforts. Thank you for your patience and for sharing your experience as we await the resolution from Lowes Extended Warranty.
Sears Home Services on 1722769630326
This is a review for Steve - my technician. He was awesome! I’d totally recommend him! He rocked
L W,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1722417807719
He didn't give up with repair. He was persistent until he was finished. Unlike the first guy that came
bangie B,
Customer service response - Thank you for your feedback! We pride ourselves on our persistence and dedication, and we're glad that was reflected in your service experience.
Sears Home Services on 1721034005012
Mitch H,
Customer service response - A big thank you, Mitch, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721049529910
Technician was fine . Just the agitation getting an appointment scheduled. May I have someone in management get in contact with me . The automated call center sucks ..
Paul T,
Customer service response - We apologize for the inconvenience caused by our scheduling process and automated system. A management team member will contact you promptly to address your concerns. Thank PROJECT
Sears Home Services on 1720748474410
I was so happy to get my mower fixed after waiting 2 MONTHS!!!!! I have never had any problems with the actual repairmen. My problem is with Sears and their lack of customer service and efficiency!!
Julie M,
Customer service response - We're thrilled to hear your mower is fixed but sincerely apologize for the wait and any inconvenience caused. Thank your for sharing your feedback; it's crucial for our improvement.
Sears Home Services on 1720585761880
Sandra D,
Customer service response - Thank you so much for the fantastic 5-star rating, Sandra! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1720414798906
