2011 Hoffmeyer Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (124 reviews)

Paul T

July 11, 2024

Technician was fine . Just the agitation getting an appointment scheduled. May I have someone in management get in contact with me . The automated call center sucks ..

Source: Google

Customer service response - We apologize for the inconvenience caused by our scheduling process and automated system. A management team member will contact you promptly to address your concerns. Thank PROJECT

Sears Home Services on July 11, 2024

Julie M

July 09, 2024

I was so happy to get my mower fixed after waiting 2 MONTHS!!!!! I have never had any problems with the actual repairmen. My problem is with Sears and their lack of customer service and efficiency!!

Source: Google

Customer service response - We're thrilled to hear your mower is fixed but sincerely apologize for the wait and any inconvenience caused. Thank your for sharing your feedback; it's crucial for our improvement.

Sears Home Services on July 09, 2024

Sandra D

July 07, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Sandra! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 07, 2024

John M

July 08, 2024

Professional and knowledgeable. Every friendly. Thank you Kim it was my pleasure in meeting you.

Source: Google

Customer service response - Thank you for the kind words! We're thrilled to hear you had a positive experience with our team.

Sears Home Services on July 04, 2024

Brittany W

July 05, 2024
Source: Google

Customer service response - A big thank you, Brittany, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 05, 2024

George H

July 01, 2024

The repair was quick and we'll done.

Source: Google

Customer service response - Thank you for sharing your positive experience! We're delighted to hear the repair was completed quickly and to your satisfaction.

Sears Home Services on June 30, 2024

patricia M

June 23, 2024

Great and quick service!, techician was very professional and fix the issue in a timely manner. Thanks

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear our technician could resolve the issue quickly and to your satisfaction.

Sears Home Services on June 23, 2024

Doretha

June 20, 2024

My technician worked hard to get my washer fixed. After ordering parts he returned 4 times and the 4th time he had to replace everything and rebuild my machine all by himself and did a great job. I can finally use my washer again.

Source: Google

Customer service response - We're thrilled to hear about your positive experience with our technician's dedication to repairing your washer. Thank us for highlighting his hard work and patience in getting your machine up and running again.

Sears Home Services on June 20, 2024

Kristee T

June 17, 2024

Great service so glad Mr. K was able to come out and promptly get our dryer up and running

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear Mr. K could resolve your dryer issue quickly.

Sears Home Services on June 17, 2024

Stephanie I

June 13, 2024

Technician was knowledgeable and explained the process of the repair needed.

Source: Google

Customer service response - Thank you for recognizing our technician's knowledge and ability to clearly explain the repair process. We appreciate your feedback!

Sears Home Services on June 13, 2024

Average Rating: 4.3/5 (124 reviews)
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