2011 Hoffmeyer Rd Reviews
Read reviews from customers who used our services at 2011 Hoffmeyer Rd
Total reviews
189
Average Rating
4.5/5
This is a review for Steve - my technician. He was awesome! I’d totally recommend him! He rocked
L W,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1722417807719
He didn't give up with repair. He was persistent until he was finished. Unlike the first guy that came
bangie B,
Customer service response - Thank you for your feedback! We pride ourselves on our persistence and dedication, and we're glad that was reflected in your service experience.
Sears Home Services on 1721034005012
Mitch H,
Customer service response - A big thank you, Mitch, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721049529910
Technician was fine . Just the agitation getting an appointment scheduled. May I have someone in management get in contact with me . The automated call center sucks ..
Paul T,
Customer service response - We apologize for the inconvenience caused by our scheduling process and automated system. A management team member will contact you promptly to address your concerns. Thank PROJECT
Sears Home Services on 1720748474410
I was so happy to get my mower fixed after waiting 2 MONTHS!!!!! I have never had any problems with the actual repairmen. My problem is with Sears and their lack of customer service and efficiency!!
Julie M,
Customer service response - We're thrilled to hear your mower is fixed but sincerely apologize for the wait and any inconvenience caused. Thank your for sharing your feedback; it's crucial for our improvement.
Sears Home Services on 1720585761880
Sandra D,
Customer service response - Thank you so much for the fantastic 5-star rating, Sandra! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1720414798906
Professional and knowledgeable. Every friendly. Thank you Kim it was my pleasure in meeting you.
John M,
Customer service response - Thank you for the kind words! We're thrilled to hear you had a positive experience with our team.
Sears Home Services on 1720151125122
Brittany W,
Customer service response - A big thank you, Brittany, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720156016024
The repair was quick and we'll done.
George H,
Customer service response - Thank you for sharing your positive experience! We're delighted to hear the repair was completed quickly and to your satisfaction.
Sears Home Services on 1719794163782
Great and quick service!, techician was very professional and fix the issue in a timely manner. Thanks
patricia M,
Customer service response - Thank you for your positive feedback! We're thrilled to hear our technician could resolve the issue quickly and to your satisfaction.
Sears Home Services on 1719194686462