Appointment Lookup
802-552-4364
2011 Hoffmeyer Rd Reviews
Read reviews from customers who used our services at 2011 Hoffmeyer Rd
Total reviews
196
Average Rating
4.4/5
Lindberg T,
Jeremiah F,
The Techs were very nice and helpful. In the future please notify the customer when the appointments are canceled. The customer will understand short staff if notified. Canceling appointments over 4 times is too much.
Frankie,
Customer service response - Thank you for your feedback, Frankie. We apologize for the inconvenience with the appointment cancellations and appreciate your understanding; we'll work on improving our communication.
Sears Home Services on 1775666597091
Aurelia S,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1762131601651
Curtis C,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1752458084213
The tech (Ben was very polite and efficient) he alone would get a 5 but the process. He didn't get to my house until 5:00pm. All day waiting is unsat. The process let us down.
Charlie W,
Customer service response - We're glad to hear Ben was polite and efficient, Charlie. We apologize for the delay and appreciate your feedback as we work to improve our scheduling process.
Sears Home Services on 1737076476178
Donna C,
Customer service response - Thank you for the amazing 5-star review, Donna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723083712891
Ericka C,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1711355345409
Nicki S,
Customer service response - Thank you for the 4-star rating, Nicki! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1706059661924
Technician was great. Repair went well. Not happy with being put off last week. Also though would be here earlier this morning. Time kept changing even though it said I was the first stop
Carey H,
Customer service response - We're happy to hear the repair went well, Carey. We apologize for the scheduling issues and appreciate your feedback as we work to improve our process.
Sears Home Services on 1737000133174
