Appointment Lookup
802-552-4364
2011 Hoffmeyer Rd Reviews
Read reviews from customers who used our services at 2011 Hoffmeyer Rd
Total reviews
196
Average Rating
4.4/5
The tech (Ben was very polite and efficient) he alone would get a 5 but the process. He didn't get to my house until 5:00pm. All day waiting is unsat. The process let us down.
Charlie W,
Customer service response - We're glad to hear Ben was polite and efficient, Charlie. We apologize for the delay and appreciate your feedback as we work to improve our scheduling process.
Sears Home Services on 1737076476178
Donna C,
Customer service response - Thank you for the amazing 5-star review, Donna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723083712891
Ericka C,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1711355345409
Nicki S,
Customer service response - Thank you for the 4-star rating, Nicki! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1706059661924
Technician was great. Repair went well. Not happy with being put off last week. Also though would be here earlier this morning. Time kept changing even though it said I was the first stop
Carey H,
Customer service response - We're happy to hear the repair went well, Carey. We apologize for the scheduling issues and appreciate your feedback as we work to improve our process.
Sears Home Services on 1737000133174
Chandra M,
Customer service response - Thanks for the rating! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1726786624793
Technician wonderful, did job and we are cooling now. But, having to wait 10 days in the oppressive heat is not acceptable. It was not his fault. Need access to more techs to get job done faster. It has been 95 degrees and up to 98. Heat indexes 105 -110. Very hot and no A/C
Raymond W,
Customer service response - We're glad to hear the technician did a great job, and we are truly sorry for the uncomfortable wait you experienced. We are working on adding more technicians to our team to serve you better and faster in the future.
Sears Home Services on 1722907571551
Sear Technician was quite sweet. However, the dishwasher still continued to leak after her left.
Christina E,
Customer service response - Thank you for sharing your feedback. We apologize for the inconvenience and will ensure to correct this issue promptly.
Sears Home Services on 1720018336284
Kim was nice HWA SUCKS!! Could not repair microwave.
Carol L,
Marcus was awesome! Your AI is terrible ! Your service is terrible! It's been 6 month and 3 days it took to fix it! And u keep charging us service calls with our warranty and it's the same issue!
Amy P,
Customer service response - We apologize for the trouble you've faced, Amy. This is not the experience we want for our customers. Please email us at [email protected] so we can assist you further. Thank you for your patience.
Sears Home Services on 1784589502037
