Ave F D Roosevelt Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (706 reviews)

Virna P

January 28, 2025
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 28, 2025

MARIE R

January 28, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 28, 2025

Evelyn C

January 27, 2025
Source: Google

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on January 27, 2025

Oskar A

January 27, 2025
Source: Google

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on January 27, 2025

Maria C

January 26, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 26, 2025

luz T

March 13, 2025

(Translated by Google) Thank you. The technician was very professional and friendly when he fixed my washing machine. After nearly two months of being unable to use it and experiencing so many hardships. (Original) Gracias , el técnico me arreglo mi lavadora muy professional y amable. Luego de casi 2 meses sin poder usarla y pasar tantas necesidades.

Source: Google

Customer service response - Gracias por tu reseña de 5 estrellas, Luz. Nos alegra saber que nuestro técnico fue profesional y amable al reparar tu lavadora.

Sears Home Services on March 13, 2025

Linda A

January 16, 2025

I receive a very good orientation. He was very respectful and diligent

Source: Google

Customer service response - Thank you for your 5-star review, Linda! We're glad to hear you received respectful and diligent service.

Sears Home Services on January 16, 2025

Candido J

January 15, 2025

Erik was a great technician who explained the problem to me and provided me with his course of action. He even waited while I washed a load to ensure all is well.

Source: Google

Customer service response - Thank you for your 5-star review, Candido! We're glad to hear that Erik provided excellent service and ensured everything was working well.

Sears Home Services on January 15, 2025

Ruben P

January 13, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on January 13, 2025

Roberto T

May 09, 2025

Technician Moises is the best employee you have in Puerto Rico. He is a respectful person with great empathy. However, your customer service area leaves much to be desired. The service representatives lack empathy and are sometimes rude. When I purchased the 5-year extended warranty, I thought I would never need to use it. This is already the fourth time someone has come for the same issue, and you have been unable to find a solution that lasts more than 3 to 6 months. It's a shame that the service quality has declined so much. I do not recommend you.

Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 13, 2025

Average Rating: 4.5/5 (706 reviews)