Ave F D Roosevelt Reviews
Showing most recent reviews from verified customers of Sears Home Services
Virna P
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 28, 2025
MARIE R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 28, 2025
Evelyn C
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
Oskar A
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
Maria C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 26, 2025
luz T
(Translated by Google) Thank you. The technician was very professional and friendly when he fixed my washing machine. After nearly two months of being unable to use it and experiencing so many hardships. (Original) Gracias , el técnico me arreglo mi lavadora muy professional y amable. Luego de casi 2 meses sin poder usarla y pasar tantas necesidades.
Customer service response - Gracias por tu reseña de 5 estrellas, Luz. Nos alegra saber que nuestro técnico fue profesional y amable al reparar tu lavadora.
Sears Home Services on March 13, 2025
Linda A
I receive a very good orientation. He was very respectful and diligent
Customer service response - Thank you for your 5-star review, Linda! We're glad to hear you received respectful and diligent service.
Sears Home Services on January 16, 2025
Candido J
Erik was a great technician who explained the problem to me and provided me with his course of action. He even waited while I washed a load to ensure all is well.
Customer service response - Thank you for your 5-star review, Candido! We're glad to hear that Erik provided excellent service and ensured everything was working well.
Sears Home Services on January 15, 2025
Ruben P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 13, 2025
Roberto T
Technician Moises is the best employee you have in Puerto Rico. He is a respectful person with great empathy. However, your customer service area leaves much to be desired. The service representatives lack empathy and are sometimes rude. When I purchased the 5-year extended warranty, I thought I would never need to use it. This is already the fourth time someone has come for the same issue, and you have been unable to find a solution that lasts more than 3 to 6 months. It's a shame that the service quality has declined so much. I do not recommend you.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 13, 2025