Ave F D Roosevelt Reviews

Read reviews from customers who used our services at Ave F D Roosevelt


Total reviews

775


Average Rating

4.5/5

June 19, 2025
Overall rating

Rosanna C,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1750375605906

June 08, 2025
Overall rating

William S,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1749436461586

February 20, 2025
Overall rating

The sears email appointment was for 8am The service technician showed up almost at 3 o'clock. A work day lost plus a 603.00 Dollar bill to me .

Jesus C,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1740113483848

July 25, 2024
Overall rating

For the second time the technician is late or cancels and reschedules the service.

Javier R,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1721961647848

April 01, 2024
Overall rating

(Translated by Google) Completely disappointed with the service. Not at all satisfied with the work, as the repair only resolved part of the problem. The water dispenser in front of the refrigerator door doesn't work. It produces ice, but it doesn't produce water to fill the glasses in the door. I called for a technician, and I'm still waiting. The worst part is that I paid $380, and they didn't resolve the issue. I assumed the technician would verify that everything was working properly... I was wrong. (Original) Completamente decepcionada con el servico. Nada satisfecha con el trabajo ya que la reparación sólo resolvió parte del problema. No funciona la opción para hechar agua frente a la puerta de la nevera, si produce hielo pero no prpduce agua para llenar los vasos en la puerta. Llamé para que enviRan un técnico y todavía estoy esperando. Lo peor, pagué $380 y no me resolvieron el problema. Supuse qie el técnico verificaría que todo estaba funcionando bien… me equivoquéz

Marisabel C,

January 25, 2024
Overall rating

We explained that this is the second time my refrigerator turn off and 6 hours later it turned on back again, since the refrigerator was working at the moment he didn't put so much energy in what's going wrong

Katherine P,

Customer service response - Thank you, Katherine, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on 1706171455911

February 08, 2024
Overall rating

Technician replace the washer motor, belt and sensor. He left and the washer doesn’t work. The drum doesn’t move. I have been without the washer for approximately one month. I tried to call him right away and he doesn’t answer my call. Issue was reported to you.

Rolando R,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1707456543728

December 05, 2018
Overall rating

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Luis V,

Customer service response - Thank you for taking the time to leave us your rating! We hate to see that you had a less than great experience and would like to hear a little more about it. If you would please email the name, address, and phone number associated with the order to [email protected] we can take a look at what is going on. We appreciate your business and look forward to assisting you with this matter

Sears Home Services on 1544051219029

December 17, 2018
Overall rating

Jose R,

Customer service response - Thank you for taking the time to leave us your rating! We hate to see that you had a less than great experience and would like to hear a little more about it. If you would please email the name, address, and phone number associated with the order to [email protected] we can take a look at what is going on. We appreciate your business and look forward to assisting you with this matter

Sears Home Services on 1576324800000

December 21, 2023
Overall rating

(Translated by Google) Completely disappointed. (Original) Desilucionada por completo.

Erika S,

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