Ave F D Roosevelt Reviews
Showing most recent reviews from verified customers of Sears Home Services
Virna P
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 28, 2025
MARIE R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 28, 2025
Evelyn C
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
Oskar A
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
Maria C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 26, 2025
luz T
(Translated by Google) Thank you, the technician fixed my washing machine, very professional and friendly. After almost 2 months without being able to use it and going through so many needs. (Original) Gracias , el técnico me arreglo mi lavadora muy professional y amable. Luego de casi 2 meses sin poder usarla y pasar tantas necesidades.
Customer service response - Gracias por tu reseña de 5 estrellas, Luz. Nos alegra saber que nuestro técnico fue profesional y amable al reparar tu lavadora.
Sears Home Services on March 13, 2025
Linda A
I receive a very good orientation. He was very respectful and diligent
Customer service response - Thank you for your 5-star review, Linda! We're glad to hear you received respectful and diligent service.
Sears Home Services on January 16, 2025
Candido J
Erik was a great technician who explained the problem to me and provided me with his course of action. He even waited while I washed a load to ensure all is well.
Customer service response - Thank you for your 5-star review, Candido! We're glad to hear that Erik provided excellent service and ensured everything was working well.
Sears Home Services on January 15, 2025
Ruben P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 13, 2025
Roberto T
Technician Moises is the best employee you have in Puerto Rico. He is a respectful person with great empathy. However, your customer service area leaves much to be desired. The service representatives lack empathy and are sometimes rude. When I purchased the 5-year extended warranty, I thought I would never need to use it. This is already the fourth time someone has come for the same issue, and you have been unable to find a solution that lasts more than 3 to 6 months. It's a shame that the service quality has declined so much. I do not recommend you.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 13, 2025
