Ave F D Roosevelt Reviews

(Translated by Google) The technician was very kind but couldn't perform the service because Sears made a mistake by incorrectly recording it. Unfortunately, I always have problems with Sears. Their service is very incompetent. They made the mistake of programming the wrong gate, and now I'm paying the consequences because it's no longer under warranty due to its installation date. I'm very disappointed; I just paid over $500 in warranty, and because of their mistake, I can no longer perform the final maintenance. Very poor organization. (Original) El técnico vino muy amablemente pero no pudo hacer el servicio pues Sears cometió un error al anotarlo incorrectamente .Desafortunadamente siempre tengo problemas con Sears.El servicio es muy incompetente. Ellos cometiron el error al programar el portón incorrecto y ahora yo pago las consecuencias de que el mismo no está bajo garantía en estos momentos debido a su fecha de instalación. Muy desepcionada; acabo de pagar sobre $500. en garantías y por su error ya no puedo darle el último mantenimiento. Muy mala organización

The technician Moises was wonderful and he installed the three parts that have been here for more than 8 days. What was terrible is the service that I have been receiving from Sears. I have the Global warranty and I have been having problems with my refrigerator since February. You are not able to talk to anyone, but I'm a machine that does not solves your problem. I have had confirmed appointments for about seven different dates and no one has shown up. And I pay $60 a month to get this service You need to have a telephone number or an email where we can communicate when you make your confirmations, Somewhere that we can talk to someone.

They will never pick up the phone, if they get your credit card they will charge it every single day. The entire island is here to scam you out of money. Good luck..

(Translated by Google) The employee who answered my call wasn't friendly. He spoke in an authoritarian manner, refusing to let me explain the situation I was calling about. He wasn't friendly; he wanted to help the customer, and he snatched the phone away. (Original) El empleado q me contestó no fue amable , contestaba de manera autoritaria, no permitía el que se le explicara por la situación por la cual estaba llamando. No fue amable , que desaba ayudar al cliente y me encancho el telefono.

(Translated by Google) I've been waiting for the washing machine control board since November 2nd, and Sears hasn't resolved the issue. They keep changing the scheduled appointments, and customer service can't provide any information. This isn't a recommendation. (Original) Desde el 2 de noviembre, estoy esperando por el control board de la lavadora y Sears no resuelve. Sigue cambiando las citas programadas y en servicio al cliente no te saben dar información. Así no se puede recomendar.

(Translated by Google) If I could give them -30 stars for service, I would... They're a scam. They come to your house, check your belongings, and diagnose you. The technician, Luis P., charged me for the work when he actually didn't do anything. I also wanted the washing machine maintenance and cleaning service, but they didn't clean it either, and they still charged me the full rate. I'd better look for other people because these people steal from you. I'll never, ever call or use them again. And the customer service people are rude and unhelpful, never help you, and just keep you hooked. That was someone named Alan. (Original) Si pudiera darles -30 estrellas al servicio se los daria...Son un fraude viene a tu casa y te chequean tus enseres para un diagnostico y el tecnico LUIS P. Me cobro la labor cuando realmente no hizo nada. Y también quise el servicio de mantenimiento y limpieza de la lavadora y tampoco la limpio y aun asi me cobraron la tarifa entera... mejor busque otra gente pq estos te roban... nunca jamas los volvere a llamar o usar. Y los de servicio al cliente son rudo y malos educados q no te ayudan y te engancha ese fue un tal Alan...

(Translated by Google) Nobody came. (Original) No vino nadie.

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