Ave F D Roosevelt Reviews

Read reviews from customers who used our services at Ave F D Roosevelt


Total reviews

775


Average Rating

4.5/5

December 21, 2023
Overall rating

(Translated by Google) You call and they don't answer the phone. (Original) Llamas y no contestan el Tel.

Norberto Q,

December 21, 2023
Overall rating

(Translated by Google) You pay for this maintenance service, and when you need it, they give you the excuse that if the appliance isn't completely damaged and you call, you're misusing the maintenance contract. Maintenance is meant to prevent equipment damage. (Original) Este servicio de mantenimiento uno lo paga y cuando lo necesita le dan la excusa de que si el enser no está completamente dañado y uno llama está haciendo mal uso del contrato de mantenimiento. El mantenimiento es para prevenir que el equipo se dañe.

Maria A,

Customer service response - Dear Maria, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on 1671019200000

December 21, 2023
Overall rating

(Translated by Google) I've been waiting for a part for over three months, and it hasn't appeared. There's no way to contact management for information. (Original) Llevo mas de tres meses esperando por un pieza y no aparece. No hay forma de comunicarse con la gerencia para informacion

Julio R,

Customer service response - Hi, Julio, we are sorry to hear about your poor experience. We would like to look into this a bit further. Please send us a direct message at Facebook.com/Searshome services, along with your full name, address, and the phone number associated with your contract? We would be happy to see what we can do for you!

Sears Home Services on 1671019200000

February 13, 2023
Overall rating

Phones don't work.

Jose M,

Customer service response - Dear Jose, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please send us a message to https://www.facebook.com/SearsHomeServices/, with your name, address, and phone number associated with your account. Please reference this review, thank you

Sears Home Services on 1676376000000

March 02, 2023
Overall rating

The place is permanently closed.

Victor R,

December 21, 2023
Overall rating

(Translated by Google) Sears Appliance Repair is the worst I recommend that you do not buy insurance with them. I bought a refrigerator with them and bought insurance and when I needed it because the refrigerator was damaged they have not wanted to come fix it when an appointment comes to come the same day they change the appointment I have been here since January 2023 and we are already in April and they have changed my 11th appointment they still have not come call me if I have the part it is to change the appointment. Note please be careful since they only have one store in P.R. And the repair store in Guaynabo was also closed and there is no one there to answer the phone they give you call Sears Appliance Repair. Call me and you will see that I am not lying to you. (Original) Sears Appliance Repair son los peores le recomiendo q no compren seguro con ello Compré una refrigerador con ellos y le compre un seguro y cuando lo necesitaba pq refrigerador se daño no han querido venir arreglarlo cuando llega cita para venir el mismo día me cambian la cita estoy desde enero de 2023 y ya estamos en abril y me han cambiado 11 cita todavía no han venido me llama si yo tengo la pieza es para cambian la cita. Nota por favor tengan cuidado ya ellos lo q tiene solo una tienda en P.R. Y la tienda de reparaciones en Guaynabo también la cerraron y no ahí nadie q atienda el teléfono q te dan llamar Sears Appliance Repair . Llámame y verá q no les miento.

sandra R,

December 21, 2023
Overall rating

(Translated by Google) They haven't solved anything (Original) No han resuelto nada

Pedro (,

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on 1689336000000

December 21, 2023
Overall rating

Repair was made but unit was not set up properly afterwards, stackable dryer was installed poorly and unevenly it makes many sounds and vibrates dangerously

Angel V,

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on 1694692800000

September 14, 2023
Overall rating

I tried unsuccessfully to get service. The phone was never answered, rang for an hour.

Myriam P,

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on 1697284800000

December 21, 2023
Overall rating

(Translated by Google) Since I arrived, he hasn't introduced himself or said hello. He looked at the engine and said, "If it's wet, I'll leave it there and leave." You asked him questions, and he ignored you. Terrible treatment. (Original) Desde que llego no se presento no saludo. Miro el motor y comento ‘si esta mojado asi mismo te lo voy a dejar y me voy’. Se le preguntaba cosas y el ignoraba a uno. Pesimo el trato.

angel C,

Customer service response - Dear Angel We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.

Sears Home Services on 1697284800000

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