2643 Ponce Bypass Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (59 reviews)

Jose M

December 21, 2023

(Translated by Google) Super, Punctual and Very Professional.. (Original) Super ,Puntuales y Muy Profesionales..

Source: Google

Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on December 14, 2022

Santos N

July 01, 2022
Source: Google

Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Sears Home Services on December 14, 2022

a M

June 13, 2024

If heat is not an issue, this is a must for any beach enthusiasts. May be one of the most beautiful beaches in USA.

Source: Google

Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on September 14, 2023

Irma O

November 01, 2023
Source: Google

ESTRELLA D

October 07, 2024

(Translated by Google) Excellent service from the technician. The Internet application did not upload the photo that I sent with the information of the model and serial number so that it came prepared as instructed by the operator, who also entered the wrong cell phone number. The cost of the service is too high. (Original) Excelente servicio del técnico. La aplicación de Internet no subió la foto que envié con la info del modelo y número de serie para que él viniera preparado como me indicó la operadora, que además entró el número de celular erróneo. El costo del servicio es demasiado alto.

Source: Google

Kelvin D

February 05, 2024
Source: Google

Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!

Sears Home Services on February 05, 2024

Alvin C

July 30, 2021

(Translated by Google) Good service (Original) Buen servicio

Source: Google

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.

Sears Home Services on July 30, 2021

Julio R

July 10, 2023

Excellent. Technical Knowledge Good. After I bought the broken part I was able to replace in the Samsung machine.

Source: Google

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on July 14, 2023

Enidza A

April 06, 2025

(Translated by Google) Excellent in treatment and repairs. But they leave the area all dirty and wet. I understand that they should clean up what they did before leaving or at least put the trash in the dustpan so when I arrive I won't find the mess. I came from work to work. (Original) Excelentes en el trato y reparaciones. Pero dejan el area todo sucio y mojado. Entiendo que deberian limpiar lo que hicieron antes de irse o por lo menos acomodar la basura en el recogedor para cuando llegue yo no encontrarme con el desastre. Llegué de trabajar a trabajar.

Source: Google

Customer service response - Gracias por sus comentarios, Enidza. Nos alegra saber que el trato y las reparaciones fueron excelentes, y trabajaremos en mejorar la limpieza después del servicio.

Sears Home Services on April 06, 2025

Ricky M

August 20, 2024

Parte were late . The tec work was good .

Source: Google

Customer service response - We appreciate your feedback and are glad to hear the technician's work met your expectations. Thank you for your patience with the delayed parts.

Sears Home Services on August 20, 2024

Average Rating: 4.4/5 (59 reviews)
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