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506 Calle Truncado Reviews
Read reviews from customers who used our services at 506 Calle Truncado
Total reviews
244
Average Rating
4.5/5
(Translated by Google) Very good technician, punctual and respectful (Original) Muy buen técnico, puntual y respetuosos
Hector S,
Customer service response - Gracias por su comentario, Hector. Nos alegra saber que nuestro técnico fue puntual y respetuoso.
Sears Home Services on 1747701690164
(Translated by Google) Excellent!!!!! (Original) Excelente !!!!!
Carmen N,
Customer service response - Gracias por su comentario, Carmen. Nos alegra saber que tuvo una experiencia excelente con nuestro servicio.
Sears Home Services on 1747025967122
(Translated by Google) Excellent service (Original) Excelente servicio
Ismaris R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1746145372349
Sears needs to improve their service commitment with customers waiting for service. I personally had to wait 2 days after a commitment was made: first the service technician arrives without the parts, he then made arrangements for part delivery but left stating he would come later during the day. Parts arrived at noon the same day(Tuesday), technician NO SHOW. Received message service was changed for Thursday morning, unfortunately service hour was changed in 4 different occasions, finally at 5:00 message arrived indicating that service was changed for Friday. Can you imagine the frustration after waiting for 2 days. I pay a very expensive service contract and expect service when needed. Technician arrived Friday morning- repair service only took 20 minutes. Definitely service has to improve, it’s impossible to make a positive feedback. I’ve been a sears customer for almost 50 years and expect to receive service within a short timeframe.
Noelia M,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1745799455680
(Translated by Google) Excellent Service ...AAAAAAA (Original) Excellent Servìce ...AAAAAAA
Gilberto S,
Customer service response - Thank you for your review, Gilberto! We're happy to hear you received excellent service.
Sears Home Services on 1745797947949
Very professional and knowledgeable with the service . Very pleased with the tecnico and service.
Albert M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745536432605
Sheirley M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1744942266381
emma G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1744592916221
I called because the seal of the fridge door had broken, and they came and fixed my fridge. The dates were confirmed thru the app. The seal looks brand new. They have great services, I recommend them.
Jesus M,
Customer service response - Thank you for your review, Jesus! We're glad to hear that your fridge was fixed promptly and that you're satisfied with our service.
Sears Home Services on 1744243057107
(Translated by Google) Excellent service. (Original) Excelente servico.
G D,
Customer service response - Gracias por su comentario, G Davila. Nos alegra saber que el servicio fue bueno y tomaremos en cuenta su sugerencia sobre la puntualidad.
Sears Home Services on 1743642237217
