506 Calle Truncado Reviews

When tech got here looked at fridge and said it was no good the motor was working but line was leaking and was better off getting a new one, he left I bought a new one then called another tech and was told that it was fixable except that the tech that came cut the line to the motor and left it cut and the motor got humidity in the motor and since it was plugged in burnt the motor witch is still on warranty, in other words now it will cost me more to fix, I hope he will take more time to diagnose a problem next time instead of jumping to conclusions, the new tech said it would’ve cost 320$ and the problem would’ve been fixed, now it’s a new motor plus 320$

The technician checked the refrigerator and installed a relay. We told him that, apparently , the freezer door’s gasket was no seslung well because there was ice formed in the upper part of the freezer, affecting the door to close correctly. Without further review, the technician said that the gaskets for this refrigerator are no longer available. Then, what option do we have? ????

This service was not given by technician Robert today, August 19, 2024. Please check this situation inmediately. He can not be paid for a service that was not done at Aituras del Alba, L6 Calle Cielo, Villalba, Puerto Rico 00766. I am customer Juan D. Ramírez Santiago.

The Sears technician was polite and friendly- no complaint there. We were told it would cost $95.00 for the visit and assessment- no problem. A vent was frozen closed on the refrigerator side . He asked if we wanted him to thaw it. We said yes. Then when finished 30 mins. later he informed us the total cost was $240.50-$142.00 TO THAW A DUCT??!! You have to be kidding me! That is an outrage!! He could have told us in advance what the charge would be - In which case, I would have done it myself! It will be a VERY long time before I think about another Sears service call!!! Shocked Customer, Andrew P.

(Translated by Google) I am annoyed, it has been two months since my equipment was fixed and repaired, please submit your request. (Original) Estoy molesto llevo dos meses sin que se me haya corregido y arregladdo el equipo por favor sometere quierella.

I got charged twice for the same repair. The tech had problems processing the charge awith his device and kept running my credit card. About 30 mins after he left I checked my account and the charge showed up twice. I immediately called him back and he never answered.

Sept 29th service?????They never showed up or ever called to reschedule. I called customer service asking and the rep. told me he was sending a message to the technician.......NEVER heard a Word from them and waisted a full day waiting.....I will never buy anything from Sears again. Rating is 0 in customer service.