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506 Calle Truncado Reviews
Read reviews from customers who used our services at 506 Calle Truncado
Total reviews
244
Average Rating
4.5/5
tee S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1762738868241
Lulu V,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1754639019948
This service was not given by technician Robert today, August 19, 2024. Please check this situation inmediately. He can not be paid for a service that was not done at Aituras del Alba, L6 Calle Cielo, Villalba, Puerto Rico 00766. I am customer Juan D. Ramírez Santiago.
Juan R,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1724124259085
The Sears technician was polite and friendly- no complaint there. We were told it would cost $95.00 for the visit and assessment- no problem. A vent was frozen closed on the refrigerator side . He asked if we wanted him to thaw it. We said yes. Then when finished 30 mins. later he informed us the total cost was $240.50-$142.00 TO THAW A DUCT??!! You have to be kidding me! That is an outrage!! He could have told us in advance what the charge would be - In which case, I would have done it myself! It will be a VERY long time before I think about another Sears service call!!! Shocked Customer, Andrew P.
Andres C,
(Translated by Google) I am annoyed, it has been two months since my equipment was fixed and repaired, please submit your request. (Original) Estoy molesto llevo dos meses sin que se me haya corregido y arregladdo el equipo por favor sometere quierella.
Primitivo V,
James S,
Customer service response - We are sorry to hear that you did not have a positive experience. We appreciate your feedback and we will look to improve upon this. ^OC
Sears Home Services on 1544788800000
I got charged twice for the same repair. The tech had problems processing the charge awith his device and kept running my credit card. About 30 mins after he left I checked my account and the charge showed up twice. I immediately called him back and he never answered.
M C,
Sept 29th service?????They never showed up or ever called to reschedule. I called customer service asking and the rep. told me he was sending a message to the technician.......NEVER heard a Word from them and waisted a full day waiting.....I will never buy anything from Sears again. Rating is 0 in customer service.
ernesto N,
Customer service response - Thank you for taking the time to leave us your rating! We hate to see that you had a less than great experience and would like to hear a little more about it. If you would please email the name, address, and phone number associated with the order to [email protected] we can take a look at what is going on. We appreciate your business and look forward to assisting you with this matter
Sears Home Services on 1544788800000
Dr. V,
Customer service response - Thank you for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please email the name, address, and phone number that is associated with the issue at hand and synopsis to [email protected], we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1576324800000
The parts never arrived and the technician never came to repair my refrigerator. I have to cancel the the repair service petition. I had to pay to a technician to repair my refrigerator.
Francisco E,
Customer service response - Thank you for taking the time to bring this to our attention, Francisco E.. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1607947200000
