St Rd PR 1 Reviews

(Translated by Google) Terrible. They took weeks, charged a lot, and left me with the same problem. Very indifferent, left everything wet, and instead of arriving between 8 and 12, they showed up at 5. (Original) Pésimo. Se tardaron semanas.cobraron caro y lo dejaron con el mismo problema.. muy displicente dejo todo mojado y de ser de 8 a 12 llego a las 5.

(Translated by Google) Terrible service (Original) Pésimo servicio

The service we received from Sears was awful. On 7/29/ 2024 a tech visit us for a refrigerator repair. He determined it was the compressor , ordered a new compressor that was under manufacturer guarantee ! The compressor arrived, the appointment for replacement was cancelled because others parts were not available, finally when the tech came , it was not the correct compressor so he had to reorder adding two more weeks! The tech replaced the compressor but the refrigerator does not work, same issue do not maintain a cold temp and does not freeze. I try to talk to a person with no results a new appointment was set for 8/29/24. I made arrangements to stay at home that day, but the appointment was cancelled without contacting me personally! I am disappointed ! I will never use Sears again, nor recommended to anyone!

(Translated by Google) Waiting for washing machine repair since October 2023, an extremely unpleasant experience. And customer service is nonexistent. The technician came to repair the dryer, a service requested by Sears, for no reason whatsoever, since it didn't need repair. He was denied entry to the residence, but billed $65 as if he had actually worked on it. I'm giving one star, but they deserve zero. (Original) En espera de reparación de lavadora desde octubre 2023, experiencia sumamente desagradable. Y el servicio al cliente no existe. El técnico vino a reparar secadora, servicio solicitado por sears, sin razón alguna, pues la misma no necesita reparación, por lo que no se autorizó entrada a la residencia, pero facturó $65 como si la hubiera trabajado. Se brinda una estrella, pero merecen 0

Service was very good, as usual. My problem is with the charge of $170 labor for less than five minutes of work. This includes the $80 "diagnostic fee," which was applied even though no diagnosis was needed (I told him it was a bad switch, and he replaced it).

(Translated by Google) The TV problem is not solved. (Original) El problema del TV no está resuelto.