PR 167 and PR 199 Reviews
Read reviews from customers who used our services at PR 167 and PR 199
Total reviews
614
Average Rating
4.8/5
(Translated by Google) The service technician, Juan, was very attentive and helpful during the four (4) visits he made over the course of a year to check and "repair" the Kenmore refrigerator. Apparently, this refrigerator has a factory defect in the fans, as they freeze up in the freezer compartment and barely cool in the upper part, causing food to constantly spoil. I think that if they haven't been able to fix it, it should be replaced. The technician demonstrated knowledge of his work, which he performed diligently. (Original) El técnico de servicio Juan fue bien atento y servicial en las varias (4)visitas realizadas durante un año, para verificar la nevera Kenmore y “repararla.”Aparentemente está nevera debe tener un desperfecto de fábrica en los abanicos, ya q se congelan en la parte del freezer y apenas enfría en la parte superior, perdiendo alimentos constantemente. Pienso que si no han podido arreglarla debe ser sustituida por otra. El técnico Demostró conocimiento de su trabajo el cual fue desempeñado con esmero..
Georgina R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1725499206134
Robert R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1725419688086
Luz S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1725333094774
Rosa R,
Customer service response - We appreciate the 5-star rating, Rosa! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1724988401647
Joe F,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1724900050441
Felicita G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1724727393478
Luz M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1724372571106
The gentlemen were most professional and did all possible to get the washer in working condition.
I G,
Customer service response - Thank you for your review! We're pleased to hear that our technician was professional and worked diligently to get your dryer back in working condition.
Sears Home Services on 1724375289127
(Translated by Google) The technician was responsible and communicative. On the other hand, taking more than a month to complete a repair due to a need for parts or parts sent in error is unacceptable. (Original) El técnico responsable y comunicativo. Por otro lado el que se tome más de un mes en completar una reparación por necesidad de piezas o piezas enviadas por error es inaceptable
Edgardo V,
(Translated by Google) Punctual, excellent, and gave me advice about my belongings. A true professional. (Original) Puntual , excelente y me orientó sobre mis enseres. Un profesional .
Ivette D,