PR 167 and PR 199 Reviews
Read reviews from customers who used our services at PR 167 and PR 199
Total reviews
614
Average Rating
4.8/5
(Translated by Google) Good technician. Sears' phone system falls short of expectations. They have people in India who don't understand English and don't provide the necessary information. My phone number is still incorrect, even though it's correct in the comments. I don't understand. I've been trying to get a technician to come to my house since September 17th, but how can my phone number be incorrect and they can't reach me? And as I said before, it's still incorrect. As constructive criticism, please train your employees on how to use the phone system. This message has nothing to do with the technician. He is excellent. (Original) Buen técnico. El cuadro de teléfono de Sears no exceden las expectativas. Tienen personas en la India que no entienden Inglés y no añaden la información necesaria. Mi número de teléfono continúa incorrecto, más sin embargo en los comentarios si está correcto. No entiendo? Estube desde el día 17 de septiembre tratando de que un técnico llegará ai casa, pero como si mi número de teléfono está incorrecto y no se podían comunicar? Y cómo dije antes continúa incorrecto. Por favor a modo de crítica constructiva adiestren a sus empleados en el cuadro de teléfono. Este mensaje no tiene nada que ver con el técnico. El es excelente.
Dolores C,
Customer service response - Gracias por compartir su experiencia, Dolores. Lamentamos los inconvenientes con el servicio telefónico y agradecemos su crítica constructiva. Nos aseguraremos de revisar este asunto para mejorar nuestro servicio.
Sears Home Services on 1727396344416
(Translated by Google) Excellent technician, very helpful. (Original) tecnico SUPRRR MUY SERVICIAL
Jose D,
Customer service response - ¡Gracias por su excelente reseña! Nos alegra saber que nuestro técnico fue muy servicial.
Sears Home Services on 1727396569990
Maria L,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1727396209365
Harry P,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1726978859121
IRIS M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1726710292876
(Translated by Google) Ms. Prados provided a detailed report. She had a great attitude and was very cooperative. Thank you. (Original) La Sra.Prados informo en detalle.Buena actitud y colaboración. Gracias.
leonardo S,
(Translated by Google) Excellent service! They solved the problem quickly and without needing any parts. (Original) Excelente servicio! Soluciono el problema rapido y sin necesidad de piezas.
Christian N,
Bárbara A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1726022971471
Angel R,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1725928502524
Elizabeth O,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1725764940794