Appointment Lookup
802-552-4364
1915 E Third St Reviews
Read reviews from customers who used our services at 1915 E Third St
Total reviews
71
Average Rating
4.3/5
Joshua was a class act. Today he instructed me how to alleviate a problem with my LG washer, took the time to listen, showed me so it would be easy to do, is very knowledgeable, polite and I highly recommend him!
S R,
Customer service response - We're thrilled to hear about your positive experience with Joshua and appreciate your recommendation. Thank you for taking the time to share your feedback!
Sears Home Services on 1710912685035
Very nice and professional. But it would be nice if he would text before he comes – to give us some kind of advance notice. But I do like him coming early morning.
Stacie S,
Customer service response - Thank you for your valuable feedback. We apologize for any inconvenience caused by not receiving an advance notice before our visit. We appreciate your support and look forward to serving you again.
Sears Home Services on 1706709036806
Josh communicated with me throughout the day so I had an idea of what time he would arrive. He was very professional and took the time to explain what I needed to know. Would highly recommend hi service to others.
Phyllis S,
Customer service response - Thank you for your review! We appreciate your positive feedback and are glad to hear that Josh provided excellent communication and professional service. We value your recommendation and hope to assist you or others in the future.
Sears Home Services on 1707374191156
Knowledgeable, conscientious and went out of his way to complete repair efficiently and as quickly as possible.
Cindy B,
Customer service response - Thank you for your kind words and positive feedback about our Sears appliance repair. We are glad to hear that our technician was knowledgeable, conscientious, and efficient in completing the repair. Your satisfaction is our priority, and we appreciate you taking the time to leave us a review.
Sears Home Services on 1706232702151
Really appreciate all the detail Josh gave today! Super helpful and efficient.
Katrina O,
Thanks.......just what we needed
Jack M,
My experience with Josh the service technician was great. He was very friendly, professional and experienced at knowing his job. He came out the first time to diagnose the situation and and ordered the parts. After all the parts arrived he came back out and fixed the problem. ( 5 STARS )Can't say much for Sears appliance repair. Every time I called it always was a automated service that I couldn't get nowhere with. I had to reach out to the warranty company to communicate with Sears appliance repair aka Factory Services.
G M,
He was pleasant. But it still isn't working correctly. Water is still running into the ice bin. I get big frozen chunks The large cube side doesn't seem to be working
Kathy P,
Customer service response - We apologize for the ongoing issue, Kathy. Please contact us directly so we can address the problem with your ice maker.
Sears Home Services on 1731028071383
Brady was here a total of about 30 minutes for both visits. He showed us the damaged area of the ice maker, but never explained the cause. My biggest gripe is the cost of labor ($250.00) for the short period of time he was here. Also, why did it take two visits (inconvenienced)? I told the agent who set up the appt. that the icemaker wasn't working. This will be the LAST time I use Sears for any kind of service.
Lee N,
Customer service response - We appreciate your feedback, Lee, and apologize for the inconvenience and concerns regarding the labor cost and multiple visits. Your comments are important to us, and we will work on improving our service to better meet our customers' expectations.
Sears Home Services on 1727581908101
The technicians were super nice and had a lot of information to share regarding the washing machine. I do wish that they had more specific range of time that they would be there. I had to take the whole day off of work because the range was 8a-5p. The three stars is given because of the appointment time.
Amanda V,
Customer service response - We're glad our technicians were helpful and informative, and we understand your frustrations regarding the appointment window. We are working on improving our scheduling to better suit our customers' needs. Thank you for your feedback.
Sears Home Services on 1717987698368
