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910 Wilkes Barre Township Blvd Reviews
Read reviews from customers who used our services at 910 Wilkes Barre Township Blvd
Total reviews
83
Average Rating
4.5/5
Patricia R,
Customer service response - Thanks for the great rating, Patricia! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1734934251057
Edison R,
Customer service response - Thank you for your feedback, Edison. We're sorry your experience wasn't perfect and would appreciate any suggestions you have for improvement.
Sears Home Services on 1781046233697
Replaced ice maker, excellent tech’s but terrible scheduling lost a day of work, was called, texted at least 8 times just for the tech to get he at 5:00
Mark,
Customer service response - We apologize for the inconvenience with the scheduling, Mark. Thank you for your feedback, and we're glad the techs were excellent.
Sears Home Services on 1780090702859
How are people still posting reviews to this when the Kmart store this service operated from closed several years ago??
Matt G,
Customer service response - We apologize for the trouble you've faced, Matt. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1787534497052
Received 2 text messages and email with arrival time of 8:30-9:17, estimated 8:45am. Did not arrive until almost 1030am. Quote to repair the igniter on my oven was $800, double what it was estimated to cost and then tried to sell me a whole home warranty to reduce the cost. The part ordered directly from Samsung online is $135, they wanted to charge $400. Seems like a scam to get people to purchase their warranty coverage.
Melissa D,
Customer service response - We apologize for the trouble you've faced, Melissa. This is not the experience we want for our customers. Please email us at [email protected] so we can assist you further. Thank you for your patience.
Sears Home Services on 1784858446329
John T,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1780016016977
I will never recommend Sears. The price to fix a dryer was ridiculous. It was only a belt. I can buy a brand new dryer for the price. The part cost $55. They wanted $400. Also, was charged for a diagnostic $129 plus tax which was not taken off the bill if you wanted the job finished.
Tara P,
Customer service response - We apologize for the trouble you've faced, Tara. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1778805190460
Komal S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1765769026820
Vicente S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1754280710560
Wish I could give ZERO stars. Worst company EVER. 4 appointments, 2 months and $572 later, still no wall oven. Waiting from 8 am to 5 pm and no show. DO NOT USE THIS COMPANY, BEWARE SCAMMERS!
Christine B,
Customer service response - We apologize for the trouble you've faced, Christine. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1749175114675
