910 Wilkes Barre Township Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ursalina L
Tech was very knowledgeable and had the part offered warranty to save me money did a very good job
Customer service response - We're glad to hear that our technician provided excellent service and saved you money with the warranty offer. Thank you for choosing our sears appliance repair .
Sears Home Services on March 10, 2024
Megan A
Customer service response - A big thank you, Megan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
Steven P
Anup P
Janice W
Technician was one of the best. Courteous, kind , friendly and very professional. He explained the repair so that we can understand and make the right decision.
Catherine A
Robert L
Very knowledgeable and explained all steps of the repair.
Patricia R
Customer service response - Thanks for the great rating, Patricia! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on December 23, 2024
Christine B
Wish I could give ZERO stars. Worst company EVER. 4 appointments, 2 months and $572 later, still no wall oven. Waiting from 8 am to 5 pm and no show. DO NOT USE THIS COMPANY, BEWARE SCAMMERS!
Customer service response - We apologize for the trouble you've faced, Christine. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on June 05, 2025
Susan W
After not showing up for our first appointment when he did come he said it was the electrical system and not the dryer. We called an electrician who said the electrical system was fine it was actually the dryer. So nothing was done to solve our problem.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on May 20, 2024
