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1500 Mall Run Road Reviews
Read reviews from customers who used our services at 1500 Mall Run Road
Total reviews
39
Average Rating
4.8/5
Bryan was tremendous. Polite and very knowledgeable. Inability to speak to a human when I called was very frustrating. AI tool that Sears uses must have been purchased from Mac.bid without the warranty because it was less than helpful.
Connellsville T,
Customer service response - Thank you for your review! We're glad to hear Bryan was polite and knowledgeable, and we apologize for the frustration with our phone system.
Sears Home Services on 1764807206119
Sarah L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1763691457573
Great customer service. They made this nightmare quick and painless. The communication on the process was top notch.
Nicole C,
Customer service response - Thank you for your review, Nicole! We're glad to hear you had a great experience with our customer service and communication.
Sears Home Services on 1761181236427
Hillary T,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758763081520
Bunnie P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1757906891003
My tech was here first thing of the day and had my washer repaired in a matter of a few minutes. He was extremely respectful and gracious upon doing his job and cleaning up afterwards.
Big M,
Customer service response - Thank you for your review, Big Mike! We're glad to hear our technician was prompt, respectful, and efficient in repairing your washer.
Sears Home Services on 1754638832030
Very nice technician. Professional and people oriented.
Lori S,
Customer service response - Thank you for your review, Lori! We're glad to hear our technician was professional and people-oriented.
Sears Home Services on 1751417988502
Josh was knowledgeable and easy to talk to.
Stephen B,
Customer service response - Thank you for your review, Stephen! We're glad to hear Josh was knowledgeable and easy to talk to.
Sears Home Services on 1751250763688
Good job. Thank yiu
chris W,
Customer service response - Thank you for your review, Chris! We're glad to hear you were satisfied with the job.
Sears Home Services on 1750375055967
Brent was really nice and knowledgeable. Unfortunately, my washer is too old to fix; can't get the needed parts.
Traci H,
Customer service response - Thank you for your review, Traci! We're glad to hear Brent was nice and knowledgeable, and we're sorry to hear about the issue with your washer.
Sears Home Services on 1750207737807
