240-4 S West End Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Clint P
Excellent work done efficiently. Wayne explained exactly what he was going to do and how he was going to do it.
Customer service response - Thank you for your positive feedback, Clint! We're delighted to hear that Wayne provided excellent and efficient service while keeping you informed throughout the process.
Sears Home Services on April 07, 2025
Michael K
Good job, but high cost.
Customer service response - Thank you for your feedback, Michael! We're happy to hear you were satisfied with the job, and we appreciate your input on the cost.
Sears Home Services on March 25, 2025
Anthony T
Very professional, efficient.
Customer service response - Thank you for your positive feedback, Anthony! We're pleased to hear you found our service professional and efficient.
Sears Home Services on March 13, 2025
Andrea R
Wayne did a fast, efficient job replacing the fridge motor. Very pleasant and professional...we are very happy with his service.
Customer service response - Thank you for your positive feedback, Andrea! We're delighted to hear that Wayne provided fast and efficient service, and we're happy you're pleased with his professionalism.
Sears Home Services on February 25, 2025
marla N
Technician are excellent, especially. Stephen and Lori.The time it takes to get service and repair needs to be looked at,1 month for completed repair doesn,t make any sense.So relieved to have my washer back and good shape. Thank you Stephen for going the extra for us!
Customer service response - Thank you for your feedback, Marla. We're happy to hear Stephen and Lori provided excellent service, and we appreciate your patience with the repair timeline.
Sears Home Services on January 23, 2025
Joseph M
The Tech was excellent, however I had to wait 2 and a half months for the repar. 7 different appointments and you never shipped the part. I had to buy it from Amazon just to get it done. Plus I only paid $6 for a part you mark up to $27. Plus I missed 7 days of work waiting for a part that never came. I am expecting a FULL REFUND, or I am calling the Better Buiness Beuara to report this incident. Not to mention, charging over $300 for a repair that took 10 minutes!!! That's ridiculous... ..
Customer service response - We apologize for the inconvenience and frustration you experienced, Joseph. Please contact us directly so we can address your concerns and work towards a resolution.
Sears Home Services on January 19, 2025
Linda H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 05, 2024
Steve R
Showed up early, explained what the issue was, gave suggestions and repaired/got the snowblower running. Would highly recommend. Thank you
Customer service response - Thank you for your positive feedback, Steve! We're delighted to hear that you had a great experience and appreciate your recommendation.
Sears Home Services on December 05, 2024
Tom P
Steve was very knowledgeable and outgoing. He quickly diagnosed our problem and handled everything professionally. I would like to have him service us again.
Customer service response - Thank you for your kind words, Tom! We're delighted to hear that Steve provided knowledgeable and professional service, and we'll be happy to have him assist you again in the future.
Sears Home Services on November 23, 2024
Roseanne G
Wayne was very friendly and did a great job! Thank you!
Customer service response - Thank you for your kind words! We're delighted to hear that Wayne provided friendly and excellent service.
Sears Home Services on October 16, 2024
