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240-4 S West End Blvd Reviews
Read reviews from customers who used our services at 240-4 S West End Blvd
Total reviews
102
Average Rating
4.8/5
My Ice Maker was not working properly, some cubes came out as water and created an ice burg in bin. The repairman (Jay) said most refrigerators' are cheaply built and he defrosted icemaker and left approximately 30 minutes on site. He billed me $339.15. He did speculate that perhaps a valve was not working properly and he could change it out for another fee. He did not fill me with confidence. There is now more water coming out of ice maker into bin than before (see attached photo of ice burg build up). Either send someone here who knows how to fix it, or provide a refund.
Kenneth M,
Customer service response - Thank you for the 4-star rating, Kenneth! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1722769096233
DO NOT CALL these guys. I was scheduled for repair to fridge today. The website showed 2:30 est arrival, then 4:30, then no time, then rescheduled to tomorrow 6/26. I took the day off work for this and fridge still isn't working. I could not reach a live person to find out why my appointment was rescheduled. Very unhappy with the customer service, or lack thereof. Will not bother with Sears service again.
Christine M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719376669107
