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300 Lycoming Mall Circle Reviews
Read reviews from customers who used our services at 300 Lycoming Mall Circle
Total reviews
143
Average Rating
4.8/5
Needs Training
The same serviceman has been back 5 time to "repair" our freezer and ice maker. We have gone all summer without a freezer. When he left today, he left old parts and boxes on the floor for us to dispose off and left water on the floor around the refrigerator. He has come and gone without doing anything on one occasion. It then takes three weeks to schedule him to come back. If I had independently contracted him, ofter the poor customer interaction and service I received, I would never call him again and spread the word to warn others.
Melissa D,
Williamsport, PACustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1726695480598
Incompetent
The most unprofessional individual I've ever had to experience with a service or repair. Still unable to repair my refrigerator after multiple attempts. The quality of his work is that I feel my refrigerator is more broken now than it was originally. He has damaged my floor with his blow, torch, my walls, and even had the indecency of grabbing one of my hand towels to clean up his mess without asking.
Marc S,
Milton, PACustomer service response - Dear, We appreciate you taking the time to give Sears a rating for your most recent experience. We regret if your experience with our services did not meet your expectations. We value every comment from our members and will let our service team know about your experience.
Sears Home Services on 1725659397758
Terrible
There is a tube sticking out of the front of my fridge that didn't have before.
Zenon F,
Williamsport, PACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1720474753869