451 Hyde Park Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jay D
Service man was very knowledgeable and professional.
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our service technician was knowledgeable and professional. Your feedback is greatly appreciated.
Sears Home Services on February 08, 2024
Lucinda V
Karen B
He was very nice knew what he was doing thank you
Stephen K
Amy M
He was great every time my appliances needed serviced.
Customer service response - Thank you for taking the time to leave a review! We are glad to hear that you had a positive experience with Sears Appliance Repair. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on February 05, 2024
Bill B
Good
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your feedback.
Sears Home Services on January 23, 2024
Cass B
First appointment was made at the beginning of December. The technician broke not only the part he was supposed to fix, but two other parts. And he left a huge mess for me to clean up. I’ve had two attempts with another Sears technician to fix the mistake in a month’s time, and these appointments were both cancelled on me after waiting over a month. Waiting times are unacceptable, and it’s difficult to get in contact with a real person for help resolving these issues. I still haven’t been promised a full refund, even though I now will be paying more money than I would’ve originally due to the technician breaking more parts.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on January 15, 2025
Janie B
This will be the 7th time they have came to fix my fridge. It's still under warranty. UNEXCEPTIBLE. Don't know why I bought the extended warranty twice. NEVER AGAIN
