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451 Hyde Park Rd Reviews
Read reviews from customers who used our services at 451 Hyde Park Rd
Total reviews
30
Average Rating
4.4/5
Lucinda V,
He was very nice knew what he was doing thank you
Karen C,
Stephen K,
He was great every time my appliances needed serviced.
Amy M,
Customer service response - Thank you for taking the time to leave a review! We are glad to hear that you had a positive experience with Sears Appliance Repair. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1707191341925
Good
Bill B,
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your feedback.
Sears Home Services on 1706016773401
my technician was awesome but hated i had to talk to ai for a ‘potential diagnosis’ and was unable to move my appointment due to no response automated messaging.
kenzie G,
Customer service response - We apologize for the inconvenience with the AI system and appointment scheduling, Kenzie. Thank you for your feedback, and we're glad your technician provided awesome service.
Sears Home Services on 1778608497779
Not there
Tim L,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1755462681662
I will never use this place again. Had a tech come out last Wednesday to fix my dryer, it was never fixed. My wife called back immediately and they rescheduled the service free if charge for today. Tech came, tried charging me another $130 for showing up. He said there is nothing showing that someone was here last week for the dryer. The tech damaged my vent pipe as well. Yall don't even deserve one star. A pathetic excuse if a company.
Josh B,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1755132077138
First appointment was made at the beginning of December. The technician broke not only the part he was supposed to fix, but two other parts. And he left a huge mess for me to clean up. I’ve had two attempts with another Sears technician to fix the mistake in a month’s time, and these appointments were both cancelled on me after waiting over a month. Waiting times are unacceptable, and it’s difficult to get in contact with a real person for help resolving these issues. I still haven’t been promised a full refund, even though I now will be paying more money than I would’ve originally due to the technician breaking more parts.
Cass B,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1737000370094
This will be the 7th time they have came to fix my fridge. It's still under warranty. UNEXCEPTIBLE. Don't know why I bought the extended warranty twice. NEVER AGAIN
Janie B,
