2300 E Lincoln Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thomas T
David M
Customer service response - A big thank you, David, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 10, 2024
Howard B
David is both an excellent technician and very personable. He knew just what was needed and fixed the mower quickly. Hope he is the one to respond any time I need service.
Customer service response - Thank you for your kind words about David, we're glad he could fix your mower efficiently. We look forward to serving you again in the future.
Sears Home Services on June 03, 2024
Les R
Friendly, thorough, and professional.
Customer service response - Thank you for your kind words! We're thrilled you found our service professional and thorough.
Sears Home Services on May 28, 2024
Stefanie S
Our technician was very knowledgable in servicing our refrigerator. Although it was unrepairable he explained clearly why. Our appliance service was prompt and kept us informed of the ETA of our service. We were happy with our service call and will use again.
Customer service response - Thank you for your feedback; we're pleased to hear about your positive experience with our technician and service. We look forward to serving you again in the future.
Sears Home Services on May 28, 2024
Bruce W
Thomas was very friendly and efficient!We have had him at our home many times!He always gives us good advice on taking care of our 1985 Kenmore range!
Customer service response - We're thrilled to hear about your positive experiences with Thomas and appreciate your loyalty in entrusting us to care for your Kenmore range. Thank you for your kind words!
Sears Home Services on May 28, 2024
Debra H
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on May 21, 2024
Sita G
Customer service response - Thank you so much for the fantastic 5-star rating, Sita! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 31, 2024
Gina V
Jesse was a hard worker, gentle with my appliance, and kind! I hope to get him the next time an appliance has a problem.
Customer service response - Thank you for your kind words about Jesse and his dedication to service. We look forward to assisting you again should any appliance issue arise.
Sears Home Services on March 31, 2024
Anthony L
The best part of this whole experience was dealing with Louis, the technician!The part was suppose to take 3 days. Almost a month past! When part arrived it was a different price. Sears did the right thing and did not pass on the increase. Louis installed it immediately. Louis is truly a credit to Sears!
Customer service response - Thank you for acknowledging Louis's outstanding service; we apologize for the delays and inconvenience you experienced. We're glad we could resolve the pricing issue satisfactorily.
Sears Home Services on March 28, 2024
