540 Galleria Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (26 reviews)

Yvonne L

June 03, 2024

Blair is efficient and explains to us what what he is doing as he works.

Source: Google

Customer service response - Thank you for your kind words about Blair's efficiency and the clarity he provides during the repair process. We appreciate your feedback!

Sears Home Services on June 03, 2024

Kimberly K

March 12, 2024

Dave is a good service technician. Shows up when he says he will, figures out the problem and resolves it. Pleasant and courteous. High;y recommend.

Source: Google

Customer service response - We appreciate your positive feedback and are delighted to hear that Dave provided efficient and courteous service. Thank you for recommending us!

Sears Home Services on March 12, 2024

Nancie S

January 26, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 26, 2024

Rhonda

October 27, 2023

He made contact with me on the time he would be at the house. Came in the house was very polite and professional! He had my refrigerator working in no time!

Source: Google

Sue S

December 21, 2023

Blair was great. He was very professional and completed all the repairs quickly. I am more than pleased!!

Source: Google

Patricia D

November 16, 2023

TECHNICIAN WAS VERY PROFESSIONAL HE SOLVED THE PROBLEM HE SHOWED UP AT THE SCHEDULED TIME VERY HAPPY

Source: Google

Janice Y

November 19, 2023

Our Sears technician was great! He did an evaluation, ordered parts, and came back the next week to repair the appliance. He was professional, friendly, and a good repairman. He had my dryer up and running in no time!

Source: Google

Judy B

November 20, 2023

Very nice technician, was nice about answering questions.

Source: Google

Gene D

July 14, 2025

Blair needs to return to connect the water to our lower ice maker. It’s making loud screeching noise trying to get water to it to make ice. Not making any ice at all.

Source: Google

Customer service response - Thank you for your feedback, Gene. We apologize for the inconvenience and will ensure Blair returns to address the issue with your ice maker.

Sears Home Services on July 13, 2025

Anita S

March 26, 2024

Technician friendly, knew what he was doing. But had to order parts and wait. So he was at my house 3 times before washer was fixed. They sent wrong part on 1st order. Process was a bit slow!!!

Source: Google

Customer service response - Thank you for acknowledging our technician's skills and for your patience with the parts ordering process. We apologize for the delays and any inconvenience caused.

Sears Home Services on March 26, 2024

Average Rating: 4.2/5 (26 reviews)