Appointment Lookup
802-552-4364
600 MacDade Blvd Reviews
Read reviews from customers who used our services at 600 MacDade Blvd
Total reviews
295
Average Rating
4.6/5
I purchased a 5 burner cooktop from Sears 9 years ago. They came today and charged $149 to tell me they no longer make the parts for my cooktop. I told them what the issue was and they coukld have saved me the time and money over the phone. I have been a loyal Sears customer fpor over 30 years. Bye Bye Sears
Maria W,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1705680085284
From start to finish this process has been disappointing! The technician came on the 1st day, (bet 3:30-4pm), found out what part needed to be ordered, didn't show up on the date (2nd) scheduled to install, had me wait another week only to find out it was the wrong part. I had to pay $341.63 in total. $280.00 of that was so-called labor charges. (repair costs & taxes, labor taxes, tax on parts) SO MANY DIFFERENT CHARGES for a 15 minute job! Extremely difficult to find a customer service representative. I DO NOT recommend this service. Just because it says SEARS doesn't mean it's reputable.
Lisa B,
Our Kenmore washer is in need of repair, we had 2 servicemen out to our house in two weeks and it’s still not fixed
Joseph C,
Repair of kitchen stove was not fixed
Virginia B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1705485384048
The technician was unprofessional and disrespectful of my home. After requesting payment without heat being restored ($149 service fee + 150 parts fee) he wanted to leave his card so he could come back and finish off line for an additional fee!
Melita D,
Customer service response - We apologize for the unprofessional behavior of our technician and any disrespectful actions towards your home. Thank you for bringing this to our attention, we will address the issue internally and take appropriate measures to ensure it doesn't happen again.
Sears Home Services on 1705529934902
