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7200 Peach Street Space 460 Reviews
Read reviews from customers who used our services at 7200 Peach Street Space 460
Total reviews
64
Average Rating
4.6/5
Patrick K,
Customer service response - Thank you so much for the fantastic 5-star rating, Patrick! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711607434817
Karen C,
djoh8533,
Great technician. Very knowlegabke, friendly, helpful, and easy to work with.
Patrick S,
Pete R,
Took 12 days to repair it. I had the part here for 9 days earlier!
Judi K,
Customer service response - Thank you for your feedback, Judi. We apologize for the delay in repair despite having the part, and we appreciate your patience.
Sears Home Services on 1784057467764
Suzanne W,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1769395668477
Pleasant person. Too high of a cost to repair, need to replace.
Jacqueline R,
Customer service response - Thank you for your feedback, Jacqueline! We're glad you found our technician pleasant, but we're sorry to hear about your concerns with the repair cost.
Sears Home Services on 1761611493185
The tech was there on time and needed to check with supervisor on working with copper waterline, which was OKed . He was efficient and completed the seal, and mechanic of the door, spring and hinge. Neither he nor initial tech completely addressed the primary reason for a claim - that the cycle dial was not advancing. The other original claim from AHS to Sears also included a leak with the front seal- which was replaced today. We did not ask about the door issues as we felt this was a minor inconvenience. The scheduling system with non human bot was terrible. The second appointment was changed 4, 5 or 6 times, I could not keep track and no way to talk to an actual person to get closer to resolution. It seemed like the automated scheduling system changed appt date with no input from the customer.- Very POOR!
Joe L,
Customer service response - Thank you for your review, Joe! We're pleased to hear that Rod provided professional and efficient service while clearly explaining the process.
Sears Home Services on 1746688229682
Service person was fine. Scheduling process and interaction is horrible. Countless emails and text reminders that you were coming. Never came the first day and had to be rescheduled. Second appointment I got texted every hour - telling me you would be there at 1:00. Came at 5:00. 4 hours late. Any calls to service went straight to automated voice. Only option, regardless of the issue was reschedule or cancel. Never again!!!
J R,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1785976314391
