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2873 W 26th St Reviews
Read reviews from customers who used our services at 2873 W 26th St
Total reviews
99
Average Rating
4.6/5
This service appointment went much better than the last one. I was updated several times and the technician called to tell me he was on his way. It's starting to make ice, so I'm hoping it's fixed.
Brenda S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1773188313916
ANAND M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1771288722343
Amazing service fast communication good
tiera T,
Customer service response - Thank you for your review, Tiera! We're glad to hear that you received amazing service and fast communication.
Sears Home Services on 1770943570552
Paul was efficient and personable. However dealing with Sears was a nightmare. Paul came for the initial meeting, saw the problem and ordered the part to be shipped directly to me. I received the part and an appointment by Sears was scheduled for the 21st. No one came and I was not notified of a change. When I checked the status it said the part hadn't been shipped. My whole experience with Sears( not Paul) was very frustrating and cost me $100 at the laundermat.
Pam H,
Customer service response - Thank you for your review, Pam! We're glad to hear Paul was efficient and personable. We apologize for the frustration you experienced with the scheduling and communication issues.
Sears Home Services on 1769997190039
Very professional and knowledgeable. Thanks again for your help.
joseph C,
Customer service response - Thank you for your review, Joseph! We're glad to hear that our service was professional and knowledgeable.
Sears Home Services on 1769394441746
David P,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1768527444627
Lori P,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1768266582870
Paul was quick, efficient and easy to deal with. He replaced the dishwasher motor that was under warranty, taking care to protect the floor and clean up water that drained during the process. Overall very satisfied with the entire process.
Dianne M,
Customer service response - Thank you for your review, Dianne! We're glad to hear that Paul provided quick and efficient service while taking care to protect your home.
Sears Home Services on 1767853431068
Charles was a great technician. He fixed our problem, and we are greatly pleased with his service. Other technicians couldn't figure it out, but he was able to order the right part from the first time and place it with no problem. Thank you so much for such amazing service. We greatly appreciate it.
Nataliya N,
Customer service response - Thank you for your review, Nataliya! We're glad to hear that Charles provided great service and successfully resolved the issue. We appreciate your kind words.
Sears Home Services on 1767853431078
Technician kept us updated with time of arrival via App, which makes it nice!! He was courteous had to order a part. Next appointment he installed the new motor and was done quickly!! Great Service Overall!!! Wish all Technicians were like him!!
p L,
Customer service response - Thank you for your review! We're glad to hear that the technician provided timely updates and efficient service. We appreciate your kind words.
Sears Home Services on 1767744279243
