2873 W 26th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Brian B
Very knowledgeable. Just some error codes that he cleared easily. Well worth the service call. Will use them again.
Customer service response - Thank you for your review, Brian! We're happy to hear that our technician was able to clear the error codes efficiently and that you found the service valuable.
Sears Home Services on November 16, 2024
Mike F
My service person just left his name was Paul, he diagnosed the problem with our washer. He went the extra mile to make sure it wasn't the pump or motor. It was the timer. He was very knowledgeable and polite. I highly recommend this company for any service repairs. If all technicians could be this friendly and honest. Thanks again Paul.
Customer service response - Thank you for your review, Mike! We're glad to hear that Paul provided knowledgeable and thorough service, and we appreciate your recommendation.
Sears Home Services on October 29, 2024
David O
Paul was on time and quickly swapped out the control panel on our oven.
Customer service response - Thank you for your review, David! We're pleased to hear that Paul was punctual and efficiently replaced your oven's control panel.
Sears Home Services on October 27, 2024
Linda L
Paul, the serviceman, did a great job! However, Sears has been very frustrating: canceling appointments for no reason; not getting parts and not letting me know; parts department was supposed to get back to me in 48 hours, but no contact! And then I'm forced to be on the phone and on chat for long periods of time fixing what Sears has done or not done. :(
Customer service response - Thank you for your feedback and for acknowledging Paul's great job. We apologize for the frustration caused by the scheduling and communication issues, and we appreciate your patience as we work to improve our service.
Sears Home Services on September 25, 2024
Thomas C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 23, 2024
Daniel K
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 21, 2024
Deanna N
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 07, 2024
philip C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 05, 2024
Bud Z
Very pleased with Eric. Great job
Customer service response - Thank you for sharing your positive experience with Eric. We're thrilled to hear you were pleased with his great job!
Sears Home Services on September 02, 2024
Niken C
I needed to replace the door handle on my new GE microwave. GE coordinated with Sears Appliance Repair for the installation. I received a confirmation text, a call from Paul (the technician), and another text when he was on his way. Paul was courteous and fixed my microwave effortlessly. Thank you for the excellent service!
Customer service response - Thank you for sharing your positive experience with Paul and our installation service. We're delighted to have provided you with excellent service!
Sears Home Services on August 04, 2024
