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1605 S Market St Reviews
Read reviews from customers who used our services at 1605 S Market St
Total reviews
70
Average Rating
4.3/5
Efficient, explained clearly the situation, and was kind to our dog!
Kathy F,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that we were efficient and provided clear explanations. We also appreciate your kind mention of how we interacted with your dog.
Sears Home Services on 1707366577983
Rc,
Linda H,
Outstanding service by this tech doesn't get much better
Larry G,
Customer service response - We appreciate your positive feedback and are glad to hear that you had an outstanding experience with our technician. Thank you for taking the time to leave a review.
Sears Home Services on 1705392487212
John H,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1733287881359
Frank C,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1726542994351
Called before he arrived although looked like he was not thrilled to be here. Sears overall has been a bad an experience for me. Several times, no one showed after waiting for a whole day. No one bothered to call to tell me that the technician would not be coming. Very frustrating process. Very hard to get ahold of anyone to talk to.
Heli K,
Customer service response - We appreciate your feedback and apologize for the negative experience you had with our technician. We are sorry for any inconvenience caused and we will work on improving our communication and customer service in the future. Thank you for sharing your thoughts with us.
Sears Home Services on 1705674989925
Very respectful and professional, but issue was not fixed.
ronald B,
Customer service response - Thank you for your feedback, Ronald. We apologize for the unresolved issue and recommend contacting us directly to address this further.
Sears Home Services on 1774227271553
After waiting since 2/13 for my washer to be fixed I finally had all the parts AND a tech here today. After watching my washer continually leak water after running a cycle I decided to look thru the boxes to see if they forgot any parts and found this part that was not installed. It just happens to also be the part where the leak is occurring. So frustrating!
Kristen L,
Customer service response - We apologize for the trouble you've faced, Kristen. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1742956199800
I'd give zero stars, but it makes you choose at least one. Put in request for dryer repair a few days ago, and it was scheduled for yesterday between 8 and 5, no one showed up and no one called. Woke up to an email that it had been rescheduled for today between 8 and 5 and here we are 4:09pm and no one has shown up or reached out. No way to contact the company to speak to an actual person and find out what's going on. Will NEVER use Sears repair service again and definitely would not recommend them
Sarah B,
Customer service response - We apologize for the trouble you've faced, Sarah. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1772068264743
